R & N Plumbing

The reviews indicate a generally favorable perception of R & N Plumbing, particularly emphasizing the following:Professionalism and Competence: Many reviewers commended Ruben for his professionalism, knowledge, and ability to clearly explain plumbing issues. His responsiveness to inquiries and willingness to educate customers were appreciated, contributing positively to the overall experience.Effi... Read more

The reviews indicate a generally favorable perception of R & N Plumbing, particularly emphasizing the following:Professionalism and Competence: Many reviewers commended Ruben for his professionalism, knowledge, and ability to clearly explain plumbing issues. His responsiveness to inquiries and willingness to educate customers were appreciated, contributing positively to the overall experience.Efficiency and Timeliness: Reviewers consistently noted the quick response time, with several expressing appreciation for being able to secure same-day service. Reviews frequently highlight Ruben's punctuality and the efficient completion of tasks.Quality of Work: The quality of work performed by R & N Plumbing received positive remarks across various jobs, from simple repairs to more complex installations, such as replacing valves and fixing leaks. The fairness of pricing also stood out, with several customers commenting on the reasonable costs associated with their work.Customer Support and Communication: While many reviews praised the initial interactions and responsiveness, some customers expressed frustrations over communication breakdowns, particularly when follow-ups or ongoing issues arose. Instances of unmet appointments and delays in response to inquiries were noted by multiple users, leading to dissatisfaction and recommendations against using R & N Plumbing for certain tasks.Mixed Experiences with Service Reliability: Certain customers experienced significant delays and a lack of follow-through regarding issues that required additional service or warranty work. This inconsistency in service reliability was a common theme in the negative reviews, suggesting a need for improvement in post-service communication and commitment. Overall, the reviews for R & N Plumbing illustrate a strong foundation of skilled service and customer satisfaction, countered by concerns about reliability in follow-up service and communication. Addressing these inconsistent experiences could help the company further enhance its reputation and customer loyalty. Read less