JnT Pool Service

The reviews reveal a generally favorable impression of JnT Pool Service, with several recurring positive themes. Customers frequently highlight the promptness of communication, with specific praise for Tom's diligence in keeping clients informed about service timelines. The affordability of their services is another point of appreciation, creating a positive perception of value for those seeking p... Read more

The reviews reveal a generally favorable impression of JnT Pool Service, with several recurring positive themes. Customers frequently highlight the promptness of communication, with specific praise for Tom's diligence in keeping clients informed about service timelines. The affordability of their services is another point of appreciation, creating a positive perception of value for those seeking pool maintenance. On the downside, a significant concern arose when an elderly couple faced issues after service, feeling neglected due to poor follow-up and lack of immediate assistance. This has raised questions about the company's commitment to customer care, particularly for vulnerable clients. The discrepancy between the reviews indicates a potential inconsistency in service delivery, whereby some customers experience high satisfaction, while others feel overlooked during critical situations. Overall, while JnT Pool Service enjoys a strong reputation for its quality of work and responsive communication, addressing customer service consistency Read less