Professional Sewer and Drain Services

The positive review highlights a customer who feels well-treated and valued, emphasizing the professionalism and honesty of the company's staff. This individual appreciates not being pressured into unnecessary services, which is a critical factor for trust in a service-based business. In contrast, the negative review encapsulates a significant dissatisfaction with the quality of work. This revie... Read more

The positive review highlights a customer who feels well-treated and valued, emphasizing the professionalism and honesty of the company's staff. This individual appreciates not being pressured into unnecessary services, which is a critical factor for trust in a service-based business. In contrast, the negative review encapsulates a significant dissatisfaction with the quality of work. This reviewer accuses the company of incompetence and is particularly angry about being charged a substantial fee without receiving effective repairs. The comparison with a competitor that successfully addressed the problem at a lower price strengthens the negative sentiment. Overall, while the company manages to earn praise for its approach and integrity in the eyes of some customers, the severe criticism from another reviewer regarding service efficacy and honesty in pricing is alarming. The mixed feedback suggests that potential customers should exercise caution and seek further validation of service capabilities before making a decision. Read less