The review highlights a mixed experience with Dries Bros Plumbing. Initially, the reviewer had a positive impression due to the quality of work on the kitchen sink replacement. However, the enthusiasm waned due to a lack of communication regarding the bathtub faucet replacement estimate, leading to frustration. The reviewer expresses disappointment with the response time and customer service, resu... Read more
The feedback indicates a significant gap between initial service satisfaction and ongoing customer engagement. The reviewer appreciates the quality of the completed kitchen work but is clearly dissatisfied with the follow-up process regarding the bathtub faucet estimate. This lack of timely communication reflects poorly on the company's customer service and responsiveness. The use of phrases like ... Read more
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