Arnold & Sons Plumbing Heating & A C

The review reflects strong feelings of discontent towards Arnold & Sons Plumbing Heating & A C, primarily centered on three key aspects: pricing, transparency, and customer service.Pricing Concerns: The reviewer was initially attracted by a promotional offer of $99 for a camera inspection. However, after the service was completed and the estimate provided, they felt the price of $1700 for pipe rer... Read more

The review reflects strong feelings of discontent towards Arnold & Sons Plumbing Heating & A C, primarily centered on three key aspects: pricing, transparency, and customer service.Pricing Concerns: The reviewer was initially attracted by a promotional offer of $99 for a camera inspection. However, after the service was completed and the estimate provided, they felt the price of $1700 for pipe rerouting was exorbitantly high, especially when compared to the final bill of $190 from a competitor. This drastic difference led the customer to believe they were being overcharged, contributing to their disappointment.Transparency and Honesty: The situation escalated when the customer learned they incurred a $119 service call fee instead of the advertised $99. The insinuation that the slight increase was due to the use of a camera Read less