Chicago Plumbing Experts

The reviews indicate significant customer dissatisfaction with Chicago Plumbing Experts, primarily stemming from high pricing and perceived lack of professionalism. Several customers reported exorbitant charges for services, such as thermal imaging and plumbing repairs, which did not yield satisfactory results. For example, one customer paid $1,700 to locate a leak but found no resolution. The lac... Read more

The reviews indicate significant customer dissatisfaction with Chicago Plumbing Experts, primarily stemming from high pricing and perceived lack of professionalism. Several customers reported exorbitant charges for services, such as thermal imaging and plumbing repairs, which did not yield satisfactory results. For example, one customer paid $1,700 to locate a leak but found no resolution. The lack of communication regarding delays further fueled frustration, with complaints about scheduled appointments being missed without notice. A common theme emerges regarding the service quality. Multiple customers mentioned that technicians appeared ill-equipped or uninformed about the work they were supposed to perform, resulting in inefficiencies and messy job sites. Poor follow-up service exacerbated these issues, with customers detailing instances where promised return visits did not address their problems adequately. Conversely, there are a few positive reviews highlighting quick responses and effective solutions, particularly with urgent plumbing needs. Customers acknowledged assistance offered in tough situations, particularly for those with financial constraints. However, these positive remarks are outweighed by the array of negative feedback outlining cost concerns, communication failures, and overall dissatisfaction. Overall, the sentiment leans heavily toward the negative, reflecting a widespread lack of trust in the reliability and professionalism of Chicago Plumbing Experts based on customer experiences shared over the past month. Read less