Loves Plumbing and Sewer

John Love's plumbing business demonstrates strong professionalism and technical expertise across most reviews, with consistent praise for communication, responsiveness, and workmanship quality. However, the WW Score is significantly impacted by two critical 1-star reviews documenting serious failures: one involving incomplete sewer line cleaning that caused a $7,000 flood and alleged dishonesty ab... Read more

John Love's plumbing business demonstrates strong professionalism and technical expertise across most reviews, with consistent praise for communication, responsiveness, and workmanship quality. However, the WW Score is significantly impacted by two critical 1-star reviews documenting serious failures: one involving incomplete sewer line cleaning that caused a $7,000 flood and alleged dishonesty about work performed, and another detailing price gouging (tripling the quote mid-job), refusal to return a 60% deposit, and unprofessional conduct. Pricing feedback is mixed—several reviews praise fair pricing and transparency, but the 2016 incident reveals potential for aggressive upselling. Project completion is generally strong, though the 2024 sewer backup review raises concerns about thoroughness despite positive overall feedback. Read less