Jimmi The Plumber of Chicago

This contractor exhibits severe and systemic failures across all dimensions. The most critical issue is professionalism: 35 reviews explicitly document no-shows, failure to return calls, missed appointments, and broken promises—a pattern so consistent it defines the business. Project completion is equally problematic, with 32 reviews reporting abandoned work, incomplete jobs, and refusal to hono... Read more

This contractor exhibits severe and systemic failures across all dimensions. The most critical issue is professionalism: 35 reviews explicitly document no-shows, failure to return calls, missed appointments, and broken promises—a pattern so consistent it defines the business. Project completion is equally problematic, with 32 reviews reporting abandoned work, incomplete jobs, and refusal to honor warranties or callbacks. Pricing concerns appear in 12 reviews, with customers reporting overcharges, bait-and-switch tactics, and inflated estimates relative to competitors. Experience scores are mixed: while 15 reviews acknowledge technical competence during emergency calls, this is undermined by poor workmanship, incorrect installations, and failure to stand behind work. The few positive reviews (5 total, all 5-star) are concentrated in emergency situations and lack detail, suggesting customers rate highly when immediate response occurs, but satisfaction deteriorates post-payment. Read less