Hunter Sewer and Drainage

Positive Feedback: Numerous reviews reflect positively on Hunter Sewer's quick response time, professionalism, and honest pricing. Customers often mention the company's ability to solve complex plumbing issues when other companies failed, with specific praise for their thorough communication. The reviews frequently use keywords such as "efficient," "professional," "trustworthy," and "affordable," ... Read more

Positive Feedback: Numerous reviews reflect positively on Hunter Sewer's quick response time, professionalism, and honest pricing. Customers often mention the company's ability to solve complex plumbing issues when other companies failed, with specific praise for their thorough communication. The reviews frequently use keywords such as "efficient," "professional," "trustworthy," and "affordable," indicating a high level of satisfaction with the service provided by Hunter Sewer.Commendation for Specific Employees: Several customers reference individual employees, particularly Gina and Pete, highlighting their amicable demeanor, responsiveness, and the quality of their work. This indicates that relationships and personal interactions with staff can significantly influence customer satisfaction.Negative Experiences: Despite the positive reviews, there are a notable number of negative experiences. Some customers reported being mistreated or feeling deceived regarding estimates and work completed. Issues such as unfulfilled appointment promises, perceived threats from employees, and allegations of dishonest practices when providing estimates were expressed. This has led to a significant distrust among certain customers, with some suggesting that additional estimates should always be sought.Inconsistency in Service Quality: The contrasting experiences of customers indicate a potential inconsistency in service quality. While many report successful and satisfactory outcomes, the negative reviews suggest that some clients faced inadequate service, leading to unresolved issues and unsatisfactory final results.Recommendation for Caution: Several reviewers conclude with warnings to potential customers to be cautious when dealing with Hunter Sewer. They stress the importance of obtaining multiple estimates and being vigilant regarding the company's claims and practices. In conclusion, Hunter Sewer and Drainage demonstrates strong attributes in service delivery that many customers appreciate and recommend. However, the negative experiences indicate serious flaws in customer service and trustworthiness that cannot be overlooked. Potential clients might benefit from a balanced perspective, weighing both the positive and negative feedback before making a decision. Read less