Water Works Plumbing, Sewers & Drain Cleaning

In the collected reviews, a majority of customers lauded Water Works Plumbing for their speedy and professional service. The praise centered around the expertise of their plumbers, such as Forrest, who was highlighted for his honesty and ability to fix problems efficiently without resorting to drastic measures like excavation, which was suggested by competitors. The sentiment from these positive r... Read more

In the collected reviews, a majority of customers lauded Water Works Plumbing for their speedy and professional service. The praise centered around the expertise of their plumbers, such as Forrest, who was highlighted for his honesty and ability to fix problems efficiently without resorting to drastic measures like excavation, which was suggested by competitors. The sentiment from these positive reviews can be summarized as satisfied customers, who noted the fair pricing and the cleanliness of the service. Conversely, one review starkly contrasts this positive feedback, warning future customers to beware of potential dishonesty in pricing practices. This customer felt the company prioritized financial gain over ethical service, alleging that the staff tried to inflate the problem's severity to charge more. The severity of this negative sentiment is amplified by the fact that the reviewer opted to give a one-star rating merely to express their dissatisfaction. Common themes emerging from these reviews highlight exceptional customer service and expertise alongside a cautionary note regarding pricing practices. While positive reviews far outnumber the negative ones, the dissent raises questions about consistency in service delivery and ethical practices within the company. Overall, the reviews outline a need for potential customers to weigh both sides of the feedback when considering Water Works Plumbing for their needs. Read less