Rafin Plumbing and Sewer

The reviews for Rafin Plumbing and Sewer overwhelmingly reflect a negative sentiment, highlighting serious concerns with reliability, professionalism, and work quality. Many customers report no-shows, poor communication, and a lack of commitment to completing tasks. Those who received service described additional damage caused by shoddy workmanship, along with instances of rudeness and unprofessio... Read more

The reviews for Rafin Plumbing and Sewer overwhelmingly reflect a negative sentiment, highlighting serious concerns with reliability, professionalism, and work quality. Many customers report no-shows, poor communication, and a lack of commitment to completing tasks. Those who received service described additional damage caused by shoddy workmanship, along with instances of rudeness and unprofessional behavior from the owner. Significant financial frustrations stem from customers feeling overcharged and dissatisfied with the outcomes, culminating in an overall recommendation to avoid the service. In a detailed sentiment analysis, the predominant themes across the reviews are dissatisfaction and frustration, centered around several key issues. Customers consistently report that Rafin Plumbing fails to follow through on promises. Instances of no-shows and last-minute cancellations are frequent, indicating a chronic lack of reliability. Many reviews detail how the owner often takes on multiple jobs simultaneously without the capacity to manage these commitments effectively, resulting in long delays for customers waiting for work to be completed. The quality of work performed by Rafin Plumbing is another area of concern. Reviewers describe hurried, careless work that results in further complications, requiring additional repairs from other professionals. Mistakes in workmanship, such as broken tiles and plumbing leaks, have been highlighted, creating more distress for clients who originally sought their services to resolve issues. Moreover, the testimonials state that the communication between the company and clients is poor. Rudeness and aggression are described as common, with several accounts of the owner responding to complaints with hostility, rather than taking responsibility for errors made. A sense of being dismissed or ignored is prevalent, leading to a feeling of betrayal from long-time customers. Financial grievances are another common thread; many reviewers mention that they felt overcharged for services that were inadequately rendered. Customers express frustration over deposits made with no return service, reinforcing the perception that Rafin Plumbing lacks integrity and fairness in their business dealings. In summary, the collective voice of customers paints Rafin Plumbing and Sewer as an unreliable and unprofessional service provider, characterized by issues related to trust, quality of work, and client relations, leading to a strong recommendation against utilizing their services. Read less