Jach & Associates

The review highlights a critical issue regarding the reliability and communication practices of Jach & Associates. The customer expressed a significant concern over the prolonged period without any progress on a roofing and siding project after an upfront payment of $9,000. The mention of the company not returning calls or texts underscores a severe breakdown in customer service and raises questio... Read more

The review highlights a critical issue regarding the reliability and communication practices of Jach & Associates. The customer expressed a significant concern over the prolonged period without any progress on a roofing and siding project after an upfront payment of $9,000. The mention of the company not returning calls or texts underscores a severe breakdown in customer service and raises questions about the company's professionalism and accountability. Common themes in reviews for Jach & Associates include: - Payment Issues: Customers complain about paying substantial amounts upfront only to experience delays or abandonment of projects. - Lack of Communication: Many reviews point out a failure to respond to inquiries, creating a sense of frustration. - Trust Issues: The lack of service delivery raises concerns about the overall business practices of Jach & Associates, leading clients to feel taken advantage of. In summary, the sentiment around Jach & Associates reveals an urgent need for improvement in their customer service and project management to rebuild trust and satisfaction. Read less