Aaron Heating

The reviews for Aaron Heating consistently highlight a troubling pattern of customer dissatisfaction. Many reviewers describe a poor experience with responsiveness; they report that calls go unanswered and that the company fails to maintain scheduled appointments. One customer mentioned several instances where they were left waiting for hours, which reflects a significant disregard for customer ti... Read more

The reviews for Aaron Heating consistently highlight a troubling pattern of customer dissatisfaction. Many reviewers describe a poor experience with responsiveness; they report that calls go unanswered and that the company fails to maintain scheduled appointments. One customer mentioned several instances where they were left waiting for hours, which reflects a significant disregard for customer time and commitments. A recurrent issue among the reviews is the perceived dishonesty in pricing and services rendered. Several customers felt they were quoted excessively high prices for repairs, only to find later that those costs were not justified. For example, one review detailed being quoted $800 for a repair that ultimately cost $195 with another company. This experience elicited feelings of being cheated, leading to increased mistrust in the company's billing practices. Quality of work is another area of concern; multiple reviewers noted that the repairs completed by Aaron Heating did not resolve the issues at hand, and, in some cases, worsened them. One reviewer mentioned that the plumber left before verifying the repair had been successful, highlighting a lack of thoroughness and professionalism. Additionally, the negative sentiment is compounded by a lack of follow-up from the company after services were performed. Customers expressed frustration over their tickets remaining open for extended periods without resolution or communication. This suggests systemic issues regarding customer service and operational efficiency within the company. In summary, the combination of poor communication, overcharging, and subpar workmanship paints a clear picture of a company that customers are unlikely to recommend and would likely advise others to avoid. The sentiment surrounding Aaron Heating is overwhelmingly negative, with calls for potential customers to consider alternative service providers. Read less