R A Plumbing & Mechanical

The reviews for R.A. Plumbing & Mechanical exhibit an overwhelmingly positive sentiment. Customers frequently commend the company for its professionalism and responsiveness. The owner, Rob, is noted for his knowledge and forthrightness, as he actively communicates necessary information regarding services and pricing. Many reviewers expressed satisfaction with the flat-rate pricing model, claiming ... Read more

The reviews for R.A. Plumbing & Mechanical exhibit an overwhelmingly positive sentiment. Customers frequently commend the company for its professionalism and responsiveness. The owner, Rob, is noted for his knowledge and forthrightness, as he actively communicates necessary information regarding services and pricing. Many reviewers expressed satisfaction with the flat-rate pricing model, claiming it prevented unexpected upsells and provided transparency throughout the process. Several reviewers highlighted the promptness of service, with technicians often arriving ahead of schedule. This early arrival was appreciated, as it demonstrated a dedication to customer convenience. Installation quality is also frequently mentioned, with specific praise for the skills of technicians like Kevin and John, who provided thorough and effective service while also handling additional plumbing issues at no extra charge, which customers viewed as exceptional value. However, there was a notable exception in one review, where a customer recounted an unsatisfactory experience during the scheduling and estimate process. This reviewer felt the representative was unprepared and unprofessional, impacting their overall perception of the company. Despite this, the majority of reviews are glowingly positive and suggest that customers feel comfortable recommending R.A. Plumbing & Mechanical to friends and family based on their experiences. In summary, R.A. Plumbing & Mechanical has established a strong reputation for quality service, reliability, and customer satisfaction, despite facing challenges in some interactions. Read less