Master Tech
1.0 /5 (33 Reviews Analyzed)
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FollowOverview of Company Customer Sentiment Analysis in January
The recent review for Master Tech reflects an overall negative sentiment, primarily stemming from poor customer service and lack of communication. The reviewer expressed frustration with the response time and the interaction with Michael, who displayed a dismissive attitude when asked for professional advice. This experience indicates a significant disconnect in customer relations, leading to diss... Read more
Services Offered Verified by Business
Bathtub installation
Circuit breaker installation
Circuit breaker repair
Drain installation
Drain repair
Electric inspection
Electric installation or replacement
Electric panel installation
Electric panel repair
Electric repair
Wire installation
Wire repair
Electric vehicle charging station installation
Faucet installation
Faucet repair
Garbage disposal installation
Garbage disposal repair
Gas line installation
Gas line repair
Generator installation
Light fixture installation
Light fixture repair
Outlet installation
Outlet repair
Plumbing inspection
Plumbing installation or replacement
Plumbing repair
Shower installation
Sink installation
Sink repair
Sump pump installation
Sump pump repair
Toilet installation
Toilet repair
Water heater installation
Water pipe installation
Water pipe repair
Business Details
- Phone Number: (720) 677-0177
- 9956 W Remington Place A-10, Ste 116, Littleton, CO 80128
Overview of Company Customer Sentiment Analysis in January
The review highlights a critical issue regarding the responsiveness and professionalism of Master Tech's staff, particularly in high-stress situations like plumbing emergencies. The delay in receiving a callback (over 9 hours) was notable and may contribute to customer disappointment, especially given the urgency of the situation described. The primary complaint centers on Michael's abrupt manne... Read more