Lakeshore Plumbing

The customer review highlights several key aspects of the service provided by Lakeshore Plumbing. Shane, as the primary technician mentioned in the review, is portrayed as a plumbing hero who is readily available, highly skilled, and knowledgeable. The satisfaction of the customer stems from the rapid response time, with Shane being available the very next day for urgent plumbing work, indicating ... Read more

The customer review highlights several key aspects of the service provided by Lakeshore Plumbing. Shane, as the primary technician mentioned in the review, is portrayed as a plumbing hero who is readily available, highly skilled, and knowledgeable. The satisfaction of the customer stems from the rapid response time, with Shane being available the very next day for urgent plumbing work, indicating strong customer service responsiveness and flexibility. Throughout the meticulous 12-hour job, Shane not only completed the task but also took the time to educate the client about their plumbing system. This educational approach resonated well with the customer, showcasing Lakeshore Plumbing's commitment to ensuring that clients understand their plumbing systems and can manage potential issues independently in the future. Such interactions foster trust and build a relationship-oriented service dynamic. Moreover, the review emphasizes the challenging environment Shane faced, labeling the workspace as filthy and complicated due to the legacy of the previous occupants. Shane Read less