Bills Plumbing & Sewer

The reviews for Bill's Plumbing & Sewer present a mixed sentiment, highlighting both commendable and concerning experiences. On one hand, several customers praised the technician's professionalism, ability to solve problems efficiently, and fair pricing. Customers expressed satisfaction with quick response times and the quality of the plumbing services, particularly noting positive experiences wit... Read more

The reviews for Bill's Plumbing & Sewer present a mixed sentiment, highlighting both commendable and concerning experiences. On one hand, several customers praised the technician's professionalism, ability to solve problems efficiently, and fair pricing. Customers expressed satisfaction with quick response times and the quality of the plumbing services, particularly noting positive experiences with specific technicians like Kurt O. and Jimmie. However, contrasting reviews reveal significant dissatisfaction, particularly surrounding customer service issues and communication problems with the office staff, described as rude and disorganized. Complaints about unexpected charges and lack of follow-up service, along with experiences of feeling belittled by technicians, have negatively impacted the overall impression. The stark divide in customer experiences indicates inconsistent service quality within the company. Read less