Dunn Rite Rooter & Plumbing

The reviews presented reveal several key themes and sentiments from customers who experienced service from Dunn Rite Rooter & Plumbing. A major point of contention is the pricing practices. Customers specifically highlighted a discrepancy between advertised prices and the actual charges they encountered. For instance, a coupon advertising power rodding for $60 led to a $160 bill for what was expec... Read more

The reviews presented reveal several key themes and sentiments from customers who experienced service from Dunn Rite Rooter & Plumbing. A major point of contention is the pricing practices. Customers specifically highlighted a discrepancy between advertised prices and the actual charges they encountered. For instance, a coupon advertising power rodding for $60 led to a $160 bill for what was expected to be a straightforward service. This discrepancy has left customers feeling deceived and frustrated. Additionally, the quality of service provided has come into question. One reviewer noted that the drains they had serviced clogged the very next day, indicating potential ineffectiveness or inadequacy of the methods used. The use of an air gun instead of a traditional rod was seen as a significant letdown, further emphasizing the gap between customer expectations and actual service delivery. The presence of a warranty was viewed with skepticism, particularly when it revealed additional hidden costs for coverage. There is also a wider concern about the company's business practices, as many reviews hinted at deceptive tactics, suggesting that Dunn Rite operates under various names, creating mistrust among customers. The overriding sentiment is one of betrayal and frustration, prompting strong warnings to potential customers to avoid using Dunn Rite Rooter & Plumbing. These concerns reflect deep-seated issues of transparency, accountability, and overall customer satisfaction within the company Read less