Berner Plumbing & H20

The reviews for Berner Plumbing & H20 reflect a polarized sentiment regarding their services, particularly focusing on the experiences with the plumber, Rich. On one hand, many customers praise his expertise, professionalism, and the quality of work, especially regarding significant plumbing installations such as tankless water heaters. They commend his responsiveness and tendency to go above and ... Read more

The reviews for Berner Plumbing & H20 reflect a polarized sentiment regarding their services, particularly focusing on the experiences with the plumber, Rich. On one hand, many customers praise his expertise, professionalism, and the quality of work, especially regarding significant plumbing installations such as tankless water heaters. They commend his responsiveness and tendency to go above and beyond, suggesting a high level of customer satisfaction for those who had positive encounters. Conversely, several reviews express significant dissatisfaction, voicing concerns about rudeness, unprofessional behavior, and perceived exploitation, particularly regarding pricing and service completion. This divergence suggests that while some clients are extremely satisfied, others have experienced distressing interactions that overshadow the positive aspects of Rich's capabilities. Read less