Wagner Family Plumbing & Drain

The reviews reflect a split in customer experiences with Wagner Family Plumbing & Drain. On one hand, there are positive reports highlighting the company's fast response time, effective problem resolution, and courteous service. Reviewers who had satisfactory experiences noted that their plumbing issues were handled efficiently and professionally, making them likely to recommend the company. Conv... Read more

The reviews reflect a split in customer experiences with Wagner Family Plumbing & Drain. On one hand, there are positive reports highlighting the company's fast response time, effective problem resolution, and courteous service. Reviewers who had satisfactory experiences noted that their plumbing issues were handled efficiently and professionally, making them likely to recommend the company. Conversely, a substantial number of reviews indicate severe dissatisfaction. Common complaints include a lack of follow-through on promises, poor communication, and charges for services that customers perceived as unauthorized or excessive. Many customers expressed frustration with their inability to reach the company after receiving service or expressed disappointment in being billed unexpectedly for estimates described as free or minimal services. Specifically, customers cited instances where necessary equipment was not brought to appointments, leading to significant inconvenience and unnecessary costs. Additionally, one reviewer mentioned that they learned from others that Wagner Family Plumbing & Drain has faced numerous complaints, raising concerns about their business credibility and practices. The occurrence of being warned by an inspector about the company Read less