Viper Plumbing & Leak Detection Services
3.0 /5 (2 Reviews Analyzed)
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FollowOverview of Company Customer Sentiment Analysis in January
The reviews for Viper Plumbing & Leak Detection Services present a stark contrast in customer experiences. While one customer expressed significant frustration due to unresolved plumbing issues, lack of effective communication, and perceived high costs, another customer praised the prompt and efficient service provided by their technician, Terry. This dichotomy reflects a polarized sentiment towar... Read more
Services Offered Verified by Business
Bathtub installation
Bathtub repair
Drain installation
Drain repair
Faucet installation
Faucet repair
Garbage disposal installation
Garbage disposal repair
Gas line installation
Gas line repair
Hot water recirculation pump installation
Hot water recirculation pump repair
Plumbing inspection
Plumbing installation or replacement
Plumbing repair
Pool remodeling
Pool repair
Sewer installation
Sewer repair
Shower installation
Shower repair
Sink installation
Sink repair
Sump pump installation
Sump pump repair
Toilet installation
Toilet repair
Water heater installation
Water heater repair
Water pipe installation
Water pipe repair
Workman Score
- Price-friendly
40%
- Professionalism
50%
- Experience
70%
- Completion
50%
Overview of Company Customer Sentiment Analysis in January
Upon analyzing the reviews, several prominent themes and sentiments emerge.Service Quality and Effectiveness: One review highlights a severe failure in effectively addressing plumbing issues, including misdiagnosis and inadequate repairs. This customer noted that despite multiple visits, the problems were not resolved, leading them to seek help from an alternate service provider who managed to fix... Read more