Valley Fire Protection Systems

This single review documents severe failures across professionalism, pricing, and project completion. The contractor failed to show up for a scheduled appointment on 11/6 despite customer confirmation on 11/3, then denied receiving the service call and demanded emergency rates (4-hour minimum at $190/hr) instead of honoring the original 2-hour standard rate agreement. The customer was effectively ... Read more

This single review documents severe failures across professionalism, pricing, and project completion. The contractor failed to show up for a scheduled appointment on 11/6 despite customer confirmation on 11/3, then denied receiving the service call and demanded emergency rates (4-hour minimum at $190/hr) instead of honoring the original 2-hour standard rate agreement. The customer was effectively penalized from ~$380 to ~$760 due to the contractor's operational failure. No positive aspects or technical skill assessment are mentioned. Read less