USA Plumbing & Leak Detection
1.0 /5 (1 Reviews Analyzed)
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FollowOverview of Company Customer Sentiment Analysis in January
The recent review for USA Plumbing & Leak Detection reveals a highly negative sentiment regarding the customer's experience. The customer expresses frustration over a lack of transparency in cost estimates, inadequate service quality, and poor customer support. The dissatisfaction is compounded by poor communication and unanswered calls, leading to feelings of being taken advantage of due to high ... Read more
Services Offered Verified by Business
Bathtub installation
Bathtub repair
Drain installation
Drain repair
Faucet installation
Faucet repair
Garbage disposal installation
Garbage disposal repair
Gas line installation
Gas line repair
Hot water recirculation pump installation
Hot water recirculation pump repair
Plumbing inspection
Plumbing installation or replacement
Plumbing repair
Sewer installation
Sewer repair
Shower installation
Shower repair
Sink installation
Sink repair
Sump pump installation
Sump pump repair
Toilet installation
Toilet repair
Water heater installation
Water heater repair
Water pipe installation
Water pipe repair
Business Details
- Phone Number: (847) 888-8210
- 400 S Randall Rd, Elgin, IL 60123
Workman Score
- Price-friendly
20%
- Professionalism
20%
- Experience
40%
- Completion
20%
Overview of Company Customer Sentiment Analysis in January
The review conveys a strong sense of disappointment and anger, primarily stemming from the perceived lack of professionalism and transparency from USA Plumbing & Leak Detection. The customer highlights a significant issue with the initial service: the technician's inability to properly address the plumbing problem and the subsequent overflow, which indicates a failure in service delivery. Furtherm... Read more