Overview of Company Customer Sentiment Analysis in January
The reviews for Roselle Plumbing present a mixed sentiment, predominantly leaning towards negative experiences. While some customers appreciate the courteous service and professionalism of the staff, the overwhelming sentiment revolves around dissatisfaction with pricing practices and the lack of transparency regarding costs. Many reviewers felt that the pricing was excessively high and were frust... Read more
The reviews for Roselle Plumbing present a mixed sentiment, predominantly leaning towards negative experiences. While some customers appreciate the courteous service and professionalism of the staff, the overwhelming sentiment revolves around dissatisfaction with pricing practices and the lack of transparency regarding costs. Many reviewers felt that the pricing was excessively high and were frustrated by undisclosed charges or insufficient communication prior to work being performed. Positive remarks about the quality of work done are overshadowed by numerous complaints about perceived dishonesty and feeling overcharged, leading to suggestions to seek plumbing services elsewhere. Read less
Overview of Company Customer Sentiment Analysis in January
Overall, the reviews highlight a significant concern shared among several customers regarding the pricing practices of Roselle Plumbing. A recurring theme is the feeling of being misled about the cost of services. Multiple reviewers reported a reasonable initial service call charge, only to be presented with exorbitant final bills without prior discussion or itemization. This has led to feelings o... Read more
Overall, the reviews highlight a significant concern shared among several customers regarding the pricing practices of Roselle Plumbing. A recurring theme is the feeling of being misled about the cost of services. Multiple reviewers reported a reasonable initial service call charge, only to be presented with exorbitant final bills without prior discussion or itemization. This has led to feelings of frustration and betrayal, particularly among older customers who felt taken advantage of. Despite these negative sentiments, there were a few positive notes about the plumbers Read less