Find Nearby Plumbers In Elgin, Illinois

Across 15 usable reviews spanning 2010–2023, Rogue Plumbing (operated primarily by Jon/John) earned consistently strong marks in all four dimensions. Professionalism was frequently cited — reviewers praised punctuality, courteous communication, and responsiveness, including same-day service on multiple occasions. Pricing was a standout theme, with numerous reviewers explicitly calling out fair, transparent, line-by-line quotes, flat-fee billing, and no hidden charges — one reviewer even noted being charged less than quoted. Project completion was well-documented, with jobs described as finished the same day, on time, and with follow-through even in difficult circumstances including an accidental damage situation that was handled responsibly. Experience and workmanship were praised across multiple reviews, with one reviewer specifically noting that Jon diagnosed a recurring pump failure that other plumbers had missed. However, all scores are significantly discounted due to the recency concern noted below.

• RECENCY CONCERN — CRITICAL: The most recent substantive positive review is from May 2020, and the only 2023 review (1-star) states that Rogue Plumbing no longer exists as a business and has been purchased by Euro Plumbing. The majority of positive reviews are 4–13 years old (2010–2020). This business may no longer be operating under this name. The WW Score reflects historical performance only and should not be used to evaluate current service quality.
• BUSINESS STATUS WARNING: One reviewer explicitly states the business does not exist and has not existed for several years as of July 2023. Prospective customers should verify whether Rogue Plumbing Corp is still operating before attempting to contact them.
• REVIEW AGE DISTRIBUTION: Of 15 usable positive reviews, 13 are from 2016 or earlier, 1 is from 2019, and 1 is from 2020. No positive reviews exist from 2021, 2022, or 2023. Scores are based on a historical snapshot and carry reduced practical reliability.
• POTENTIAL SINGLE-OPERATOR BIAS: Nearly all reviews reference a single individual (Jon/John), suggesting this was a sole-operator or very small business. Performance consistency across employees or under new ownership cannot be assessed.

While the historical review data is internally consistent and suggests genuinely strong past performance, the WW Score carries LOW practical reliability for current hiring decisions given that the business appears to no longer operate under this name as of 2023, and all positive reviews predate 2021.

Mike (Alfi Plumbing) receives consistently strong marks across all four dimensions from all five reviewers. Professionalism is a clear strength — multiple reviewers highlight punctuality, proactive communication, and a friendly, patient demeanor. Pricing is explicitly praised in three reviews, with one reviewer noting the cost was nearly half of a Roto Rooter quote, supporting a solid price-friendly score. All reviewed jobs were completed successfully with no abandoned work or callbacks mentioned negatively, and several reviewers noted Mike went beyond the original scope to address additional issues. Experience and technical knowledge are affirmed across all five reviews, with specific mentions of accurate diagnosis, clear explanations, and effective problem-solving. Scores are tempered slightly by the small review pool and the age of the reviews, all of which are between 6 and 9 years old.

• ALL 5 REVIEWS ARE OLDER THAN 1 YEAR: The most recent review is from October 2018 and the oldest is from April 2014. No reviews from the past 12 months are present. Current performance cannot be reliably inferred from this data.
• SMALL SAMPLE SIZE: Only 5 reviews are available. While all dimensions have mentions, the limited volume reduces overall reliability.
• NO NEGATIVE FEEDBACK PRESENT: All reviews are 5-star with uniformly positive content. While the reviews contain specific details and varied language suggesting authenticity, the absence of any critical feedback should be noted as a potential blind spot rather than a guarantee of perfection.

This WW Score carries moderate reliability due to a small, entirely positive, and significantly dated review set — prospective customers should seek more recent references before making a hiring decision.

Urban Plumbing demonstrates strong professionalism across 8 reviews, with consistent praise for punctuality, communication, and courteous behavior. Project completion is well-documented across 6 reviews, showing timely work and follow-through on commitments. Technical expertise is evident in 5 reviews highlighting quality workmanship and problem-solving ability. Pricing appears fair based on 3 mentions, though limited explicit discussion of value. One significant negative review from 2023 citing poor attitude and call disconnection creates a notable credibility concern, reducing overall confidence despite predominantly positive feedback.

• One highly negative review (1-star, 2023-01-31) contradicts the overwhelmingly positive pattern and suggests inconsistent service quality or potential communication breakdown.
• Review from 2015-02-04 contains only 'unknown' as text with 5-star rating—unusable data, excluded from analysis.
• Multiple reviews from 2004-2009 are extremely dated (15+ years old) and carry minimal relevance to current service quality.
• Majority of recent reviews (2023-2024) are 5-star with generic praise; while specific details are present in some, the concentration of perfect ratings warrants cautious interpretation.
• Limited explicit discussion of pricing transparency and quote accuracy across the review set.

This score should be treated with moderate caution. While professionalism and project completion are well-supported by recent evidence, the single damaging 2023 review raises questions about consistency, and the heavy skew toward older reviews (2004-2009) limits confidence in current performance reliability.

JL Wagner Plumbing demonstrates strong professionalism with consistent on-time performance and courteous communication across multiple reviews. Project completion is reliable with problem-solving ability evident in handling complex issues and rare parts sourcing. However, pricing feedback is mixed: while most customers describe rates as 'reasonable' or 'fair,' one recent review (2024) explicitly criticized excessive charges ($215 for 15 minutes of work). The company shows solid experience across diverse plumbing tasks, but the limited mention count (3-4 per dimension) and recency concerns (most reviews are 3+ years old) prevent higher confidence scoring.

• One review (2015-07-08) contains only a period with no substantive content — excluded from analysis
• Most reviews are significantly dated (2019-2021); only one review from 2024 and one from 2023 provide recent feedback
• Recent 2024 review contradicts positive pricing narrative from older reviews, suggesting possible price increases or service model changes over time
• Limited total review volume (5 usable reviews) restricts confidence in overall assessment

This score should be treated with caution due to limited recent data and mixed pricing feedback; the 2024 review suggests current pricing may not align with historical customer expectations, warranting direct quote verification before engagement.

Across the usable reviews, this contractor receives consistent praise for professionalism, responsiveness, and technical knowledge, with multiple reviewers specifically calling out Paul and his team as honest, respectful, and skilled. Pricing is generally described as fair and reasonable, though one 1-star review explicitly accuses the company of inflated quotes, which meaningfully pulls the pricing dimension down. Project completion is mostly positive, but one reviewer noted a cracked plastic fitting that required a follow-up visit, and another withheld top marks pending that callback, introducing a small but real completion concern. Experience scores well, with a building inspector reportedly impressed by the work and multiple reviewers citing knowledgeable, efficient execution. The single negative review on pricing, while isolated, is specific enough to warrant a conservative score in that dimension.

• RECENCY WARNING: Five of seven reviews are older than 1 year, with four reviews dating back to 2006–2017. Only one review is from the past 12 months (2024). The WW Score is heavily influenced by older data and may not reflect current service quality.
• NEGATIVE PRICING SIGNAL: One 1-star review (2006) explicitly states the company provides inflated quotes hoping customers won't verify them. While isolated and old, it is specific and credible enough to reduce the pricing score.
• MINOR COMPLETION FLAG: One reviewer (2014) withheld top marks because a newly installed part cracked and required a follow-up repair, indicating a minor but real quality-control lapse.
• REVIEW VOLUME WARNING: Only 7 total reviews span nearly 18 years of business history. This is an extremely thin dataset and limits the reliability of all dimension scores despite some reaching HIGH confidence thresholds numerically.

This WW Score should be treated with caution — while dimension confidence levels are technically HIGH due to mention counts, the extremely small total review pool (7 reviews) spread across 18 years, combined with only one recent review, means this score has low real-world reliability and should not be considered a stable representation of current contractor quality.

This contractor shows strong project completion and technical skill, with multiple reviews confirming work was done right the first time and problems were solved effectively. However, professionalism and pricing are inconsistent—while most recent reviews praise fair pricing and respectful communication, two older reviews (2017, 2021) report serious issues including rudeness, lack of receipts, and overcharging. The recency split is notable: recent reviews (2024, 2020) are uniformly positive, while older reviews reveal significant red flags. The WW Score of 76.8 reflects solid execution capability tempered by historical service and integrity concerns.

• RECENCY CONCERN: Most positive reviews are from 2024 and 2020, while the two lowest ratings are from 2017 and 2021. This suggests either significant service improvement over time or potential inconsistency in service quality.
• INTEGRITY RED FLAG: 2021 review reports no receipt provided and non-responsiveness to follow-up requests for documentation. This is a serious business practice concern.
• PROFESSIONALISM RED FLAG: 2017 review reports owner appearing intoxicated, poor hygiene practices (no shoe covers), and tracking dirt through home. This is a severe professionalism violation.
• OVERCHARGING ALLEGATION: Two reviews (2017, 2021) mention overcharging or unfair pricing, contradicting the 'fair pricing' claims in more recent reviews.
• LIMITED SAMPLE SIZE: Only 6 reviews total limits statistical confidence. The two negative reviews carry significant weight in a small dataset.

This score should be treated with caution. While recent reviews are strongly positive and suggest improved service, the presence of serious historical complaints about professionalism, integrity, and pricing—combined with a small sample size—means this contractor's reliability is uncertain and warrants direct verification of current practices before engagement.