MPT Plumbing

MPT Plumbing has a strong base of positive reviews praising responsiveness, punctuality, friendliness, and quality of workmanship across a wide range of plumbing jobs. However, there are several substantive negative reviews that meaningfully drag down every dimension: one reviewer describes a job that failed a building inspection with the contractor dragging out the timeline; another describes bei... Read more

MPT Plumbing has a strong base of positive reviews praising responsiveness, punctuality, friendliness, and quality of workmanship across a wide range of plumbing jobs. However, there are several substantive negative reviews that meaningfully drag down every dimension: one reviewer describes a job that failed a building inspection with the contractor dragging out the timeline; another describes being charged $225 for a 5-minute fix after feeling information was withheld to inflate the bill; a third describes being charged $500 for under an hour of work with roughly $70 in materials and feeling coerced; a fourth paid $100 for advice to use Drano on a leaking pipe, which made the situation worse; and a fifth describes being overcharged and receiving misleading justifications afterward. Pricing is the most contested dimension, with multiple credible complaints about overcharging, lack of transparency, and high service call fees relative to work performed, pulling that score down significantly. Project completion scores moderately well given the majority of reviewers report jobs finished promptly and correctly, but the building inspection failure and the abandoned-job complaint are serious red flags that prevent a high score. Professionalism and experience score reasonably well overall but are tempered by documented instances of arrogance, deflection of questions, and poor technical advice. Read less