Keith Durso Plumbing

Across the shared reviews, a few key themes emerged that highlight customer satisfaction with Keith Durso Plumbing:Professionalism and Expertise: Reviewers frequently applauded Keith and his team for their professionalism and technical know-how, reinforcing that the services provided were executed meticulously. The ability to identify problems clearly and offer options was a common point of apprec... Read more

Across the shared reviews, a few key themes emerged that highlight customer satisfaction with Keith Durso Plumbing:Professionalism and Expertise: Reviewers frequently applauded Keith and his team for their professionalism and technical know-how, reinforcing that the services provided were executed meticulously. The ability to identify problems clearly and offer options was a common point of appreciation.Friendly and Courteous Service: Many comments referenced the friendly demeanor of Keith and his staff. Customers felt at ease with the technicians, which contributed to a comfortable service experience. The warmth in customer interactions, especially from Keith and his wife, who often answered calls, was mentioned multiple times.Promptness and Responsiveness: Timeliness appeared as a strong positive point, with several customers commenting on the quick response times for service requests. Whether it was for scheduled appointments or emergency situations, Keith's readiness to help made a significant impression.Transparency and Fair Pricing: Customers noted that Keith is upfront about costs, providing clear estimates and options before commencing work. This transparency helped build trust and encouraged repeat business, as many clients expressed their intent to call upon Keith for future plumbing needs.Attention to Cleanliness and Detail: The habit of cleaning up after service was consistently highlighted. Reviewers appreciated that the workspaces were left spotless, demonstrating respect for the homeowner's environment and an understanding of customer expectations.Overall Experience: Many customers described their experiences with Keith Durso Plumbing as exceeding expectations, particularly when compared to past experiences with other plumbing companies. The sense of relief and satisfaction was palpable, with reviews mentioning the transformative impact of the service on previously stressful situations. In summary, Keith Durso Plumbing has cultivated a reputation for excellence in customer service through skilled workmanship, transparency, and genuine engagement with clients. These elements combine to create a strong foundation for the company Read less