Fox Valley Plumbing & Backflow

Fox Valley Plumbing demonstrates strong professionalism with consistent praise for responsiveness, punctuality, and courteous service across 28 mentions. Project completion is solid with most jobs finished on time and to customer satisfaction (22 mentions). Technical experience is well-regarded with customers noting knowledgeable staff and quality workmanship (15 mentions). However, pricing is a s... Read more

Fox Valley Plumbing demonstrates strong professionalism with consistent praise for responsiveness, punctuality, and courteous service across 28 mentions. Project completion is solid with most jobs finished on time and to customer satisfaction (22 mentions). Technical experience is well-regarded with customers noting knowledgeable staff and quality workmanship (15 mentions). However, pricing is a significant concern with 11 mentions revealing complaints about overcharges, inflated estimates, unnecessary work, and high emergency rates. The company shows a polarized pattern: recent reviews (2024-2025) are overwhelmingly positive, while older reviews (2014-2018) contain serious allegations including gas line safety issues, misleading quotes, and incomplete repairs. Read less