DMR Plumbing & Sewer

DMR Plumbing & Sewer demonstrates severe deficiencies across all dimensions. Pricing is the most critical failure point, with 15 reviews documenting systematic overcharging (often 2-4x market rates), bait-and-switch tactics, and hidden fees—this alone drives the overall score down substantially. Project completion is compromised by incomplete work (missing toilet rings, improper installations no... Read more

DMR Plumbing & Sewer demonstrates severe deficiencies across all dimensions. Pricing is the most critical failure point, with 15 reviews documenting systematic overcharging (often 2-4x market rates), bait-and-switch tactics, and hidden fees—this alone drives the overall score down substantially. Project completion is compromised by incomplete work (missing toilet rings, improper installations not to code, unresolved issues requiring callbacks), failed guarantees, and poor follow-through. Professionalism is undermined by rudeness, unprofessional behavior during diagnostics, poor cleanup, late arrivals, and one documented instance of threatening a customer in a parking lot over a negative review. While some reviews acknowledge responsive arrival times and friendly demeanor in isolated cases, the overwhelming pattern shows a company that exploits customer desperation, lacks accountability, and delivers inconsistent quality. The WW Score of 32.8 reflects a contractor that poses significant financial and service risk. Read less