Angel Water

Angel Water presents a deeply polarized review profile: a subset of customers report excellent individual technicians (CJ, Zach, Tyler, Anthony, Kyle, Mike, Ryan) who are professional, knowledgeable, and courteous, while a large and consistent body of negative reviews describes aggressive upselling, misleading sales tactics, no-shows, poor scheduling, and unresolved system failures. Pricing is the... Read more

Angel Water presents a deeply polarized review profile: a subset of customers report excellent individual technicians (CJ, Zach, Tyler, Anthony, Kyle, Mike, Ryan) who are professional, knowledgeable, and courteous, while a large and consistent body of negative reviews describes aggressive upselling, misleading sales tactics, no-shows, poor scheduling, and unresolved system failures. Pricing is the most consistently criticized dimension, with numerous reviewers independently discovering that Angel Water's quotes were dramatically higher than competitors for equivalent or identical products, and parts markups described as exceeding 120% over retail. Project completion suffers significantly due to recurring patterns of promised follow-up that never materialized, systems installed that failed to deliver on sales promises, and technicians who recommended unnecessary replacements rather than repairs. Experience scores are mixed: individual technicians frequently receive praise for technical skill, but the sales and diagnostic process is repeatedly described as dishonest and incompetent, with one reviewer's father — an environmental professional — directly contradicting a salesman's technical claims. Read less