All Suburban Emergency Plumbing & Power Rodding

The review expresses significant dissatisfaction with the company's customer service, particularly highlighting the receptionist's demeanor. The reviewer's experience suggests a lack of empathy and professionalism from the staff, which negatively impacted their overall perception of the company. Key findings from the review include:Receptionist Interaction: The reviewer found the receptionist to... Read more

The review expresses significant dissatisfaction with the company's customer service, particularly highlighting the receptionist's demeanor. The reviewer's experience suggests a lack of empathy and professionalism from the staff, which negatively impacted their overall perception of the company. Key findings from the review include:Receptionist Interaction: The reviewer found the receptionist to be curt and dismissive, contributing to a feeling of annoyance. This reflects poorly on the company's customer service approach and suggests a need for improved employee training in customer engagement.Appointment Management: The reviewer expresses frustration over the failure to honor the scheduled appointment. Although there was a call made to confirm if the reviewer was home, the lack of effective communication led to confusion and disappointment. This points to potential gaps in the company Read less