Overview of Company Customer Sentiment Analysis in January
The reviews for All American Plumbing & Sewer reflect a distinctly negative sentiment among customers. Most notably, there are significant complaints regarding poor service, lack of professionalism, inadequate communication, and unsatisfactory job performance. Customers express frustration over unfulfilled promises and feeling ignored after initial service was rendered, leading to unresolved plumb... Read more
The reviews for All American Plumbing & Sewer reflect a distinctly negative sentiment among customers. Most notably, there are significant complaints regarding poor service, lack of professionalism, inadequate communication, and unsatisfactory job performance. Customers express frustration over unfulfilled promises and feeling ignored after initial service was rendered, leading to unresolved plumbing issues and an overall sense of betrayal. Read less
Overview of Company Customer Sentiment Analysis in January
The majority of reviews highlight severe dissatisfaction with the company's service quality. A recurring theme is the frustration with the technician, Gabriel, who appears to be unprofessional and unreliable. Customers specifically mention his failure to complete repairs properly, with one customer stating that their plumbing issue was not resolved even after paying $250. This sentiment is echoed ... Read more
The majority of reviews highlight severe dissatisfaction with the company's service quality. A recurring theme is the frustration with the technician, Gabriel, who appears to be unprofessional and unreliable. Customers specifically mention his failure to complete repairs properly, with one customer stating that their plumbing issue was not resolved even after paying $250. This sentiment is echoed in multiple reviews where customers report feeling misled by the service guarantees offered by the company, including a claimed five-year warranty on workmanship that did not hold up even for a few days. Customers also express disappointment over poor responsiveness, with Gabriel reportedly not answering calls or messages after the initial visit, leading to further negative experiences. This lack of communication and follow-through has resulted in a significant erosion of trust. The overall sentiment is one of frustration and dissatisfaction, indicating that many would not recommend the company based on their experiences and signal a strong likelihood of customers seeking alternatives for their plumbing needs in the future. Read less