Alex Quality Services

Alex receives genuinely positive feedback from several customers praising his punctuality, professionalism, and willingness to go above and beyond — such as returning to remove an old furnace after being paid and turning down a garage heater to save a client money. However, two detailed negative reviews significantly weigh down the scores: one describes Alex damaging ductwork by stomping on it a... Read more

Alex receives genuinely positive feedback from several customers praising his punctuality, professionalism, and willingness to go above and beyond — such as returning to remove an old furnace after being paid and turning down a garage heater to save a client money. However, two detailed negative reviews significantly weigh down the scores: one describes Alex damaging ductwork by stomping on it and then refusing to return to address the resulting airflow problem, and another accuses him of high prices and refusing to fix his own mistakes. Pricing feedback is mixed, with one reviewer calling his quote reasonable and another explicitly warning seniors about high charges. Project completion is the most concerning dimension, as two reviewers independently report that Alex refused to return to address problems stemming from his own work, which is a serious pattern. The overall picture is of an inconsistent contractor with real strengths but meaningful accountability and quality-control concerns. Read less