Proper Plumbing & Drain

The reviews for Proper Plumbing & Drain present a mixed sentiment overall. While many customers praise the professionalism, promptness, and fairness of pricing, others express frustration due to missed appointments and poor communication following service. Many customers highlight their satisfaction with the quality of repairs and the helpful nature of the staff, particularly Nick. However, a sign... Read more

The reviews for Proper Plumbing & Drain present a mixed sentiment overall. While many customers praise the professionalism, promptness, and fairness of pricing, others express frustration due to missed appointments and poor communication following service. Many customers highlight their satisfaction with the quality of repairs and the helpful nature of the staff, particularly Nick. However, a significant concern arises in cases where customers encountered service failures, specifically with unresponsiveness after the job was completed, leading to dissatisfaction and loss of trust. Overall, while there are numerous positive accolades, the negative experiences cannot be overlooked and suggest areas for improvement. In terms of detailed sentiment analysis, the overarching themes in the reviews reflect a balance of commendation and criticism. Common Findings:Quality of Work: Many clients appreciate the expertise and thoroughness of the plumbers, particularly praising Nick Read less