McAvoy & Son Plumbing & Sewer Contractors

Reviews reveal a stark dichotomy in customer experiences with McAvoy & Son Plumbing & Sewer Contractors. The two predominant sentiments mirror frustration and appreciation, indicating a lack of uniform service quality. Negative reviews focus heavily on service reliability and professionalism. One reviewer recounts a troubling experience where the estimator, Tom, failed to show up at the scheduled... Read more

Reviews reveal a stark dichotomy in customer experiences with McAvoy & Son Plumbing & Sewer Contractors. The two predominant sentiments mirror frustration and appreciation, indicating a lack of uniform service quality. Negative reviews focus heavily on service reliability and professionalism. One reviewer recounts a troubling experience where the estimator, Tom, failed to show up at the scheduled time without prior notice, leading to wasted time. Another reviewer also noted unprofessional behavior, including attending an appointment without appropriate health measures during the COVID-19 pandemic and expressing discourtesy. This dissatisfaction is compounded by lack of communication, as evidenced by claims of missing invoices and unclear pricing, leaving customers feeling misled and undervalued. On the other side of the spectrum, a few customers shared positive experiences, praising Tom for his quick response times, professionalism, and fair pricing during plumbing needs. They expressed their satisfaction with the value provided, encouraging others to utilize the service due to their pleasant interactions. Common findings emphasize significant inconsistency Read less