Certified Plumbing Services

The reviews reveal a dual narrative surrounding Certified Plumbing Services. On one hand, there are commendations for the competence of the plumbers, noting that they were able to address multiple plumbing issues effectively and quickly. One reviewer particularly praised the service for resolving problems left by prior plumbers, indicating a level of professionalism and skill in execution. Conver... Read more

The reviews reveal a dual narrative surrounding Certified Plumbing Services. On one hand, there are commendations for the competence of the plumbers, noting that they were able to address multiple plumbing issues effectively and quickly. One reviewer particularly praised the service for resolving problems left by prior plumbers, indicating a level of professionalism and skill in execution. Conversely, there are notable issues highlighted by several customers. A recurring concern is the lack of communication regarding pricing and the scope of work before services are rendered. A customer specifically expressed frustration regarding a hefty bill for seemingly minimal work, leading to feelings of being taken advantage of. The pricing strategy appears unclear, with some customers finding charges disproportionate to the services provided, particularly for follow-up visits where they felt minimal work was accomplished. Another common finding is the inconsistency in service availability, especially when follow-up appointments were delayed multiple times due to the sickness of staff members. While some customers understood the nature of these cancellations, they still contributed to dissatisfaction and disappointment in service reliability. In summary, while Certified Plumbing Services has demonstrated capability in resolving plumbing issues efficiently, the consistency in communication about pricing and the specifications of work performed requires attention to enhance overall customer satisfaction. Read less