Overview of Company Customer Sentiment Analysis in January
Master Tech HVAC garners mixed sentiments from its recent customer reviews over the past month. While some clients commend the company for prompt service delivery, professionalism, and satisfactory installation experiences, a significant portion expresses frustration over perceived price gouging, misdiagnoses, and lack of customer support. Customers noted situations where they were charged exorbit... Read more
Master Tech HVAC garners mixed sentiments from its recent customer reviews over the past month. While some clients commend the company for prompt service delivery, professionalism, and satisfactory installation experiences, a significant portion expresses frustration over perceived price gouging, misdiagnoses, and lack of customer support. Customers noted situations where they were charged exorbitantly for parts and services, often finding discrepancies between quotes and actual costs. A few clients have praised individual staff members for their courteous and helpful service, but negative experiences surrounding miscommunication and aggressive sales tactics overshadow these positive interactions. As a result, many reviewers recommend caution before engaging with Master Tech. Read less