Greg Hannah Plumbing & Sewer

The feedback for Greg Hannah Plumbing & Sewer is remarkably polarized, indicating inconsistent service levels and outcomes. Positive reviewers frequently commend the technicians for their professionalism, speed, and ability to effectively resolve plumbing issues. Compliments about reasonable pricing and the timely completion of jobs are common, as many customers have had positive experiences tha... Read more

The feedback for Greg Hannah Plumbing & Sewer is remarkably polarized, indicating inconsistent service levels and outcomes. Positive reviewers frequently commend the technicians for their professionalism, speed, and ability to effectively resolve plumbing issues. Compliments about reasonable pricing and the timely completion of jobs are common, as many customers have had positive experiences that resulted in successful plumbing repairs. A recurring theme is the responsiveness of the staff and the willingness of the owner to engage with customers directly, which contributes to a sense of trust for some clients. Those who had positive experiences mentioned being pleasantly surprised by the transparency regarding costs and the cleanliness left after job completion, which reinforces the notion of reliable service. Conversely, a notable percentage of reviewers aired grievances about overcharging and perceived unprofessionalism. Specific complaints include being billed for work not completed, charges that seemed excessive given the results, and technicians who displayed a lack of basic courtesy and professionalism. Instances of no-shows, last-minute cancellations, and rude interactions with the owner further taint the company Read less