Clearview Plumbing & Sewer

The reviews reveal a split in customer experiences with Clearview Plumbing & Sewer, which contributes to the mixed sentiment surrounding the company. Positive feedback often highlights:Timeliness and Responsiveness: Some customers praised the company's ability to respond quickly to plumbing emergencies. They appreciated the prompt arrival of technicians and their skill in resolving issues effici... Read more

The reviews reveal a split in customer experiences with Clearview Plumbing & Sewer, which contributes to the mixed sentiment surrounding the company. Positive feedback often highlights:Timeliness and Responsiveness: Some customers praised the company's ability to respond quickly to plumbing emergencies. They appreciated the prompt arrival of technicians and their skill in resolving issues efficiently.Communication: A few reviewers noted that the technicians were communicative during the service, ensuring customers were informed of the steps taken to address their plumbing problems.Satisfactory Work Quality: The few positive experiences indicated that when the service went well, it was performed competently, leading to high recommendations from pleased customers. Conversely, the predominant negative experiences emphasized:Poor Communication and Follow-Up: Many customers expressed dissatisfaction due to lack of responsiveness from the company, notably complaints about unanswered calls and delayed callbacks, which raised concerns about reliability.Overpricing and Lack of Transparency: A majority of complaints focused on perceived dishonest practices regarding pricing. Customers cited exorbitant service estimates and unjustified charges that left them feeling taken advantage of. Some specifically mentioned instances of being charged multiple times for the same service without clear justification.Service Quality Issues: There were serious allegations of unprofessional behavior and inadequate service. Customers felt that some representatives lacked the skills to perform even basic plumbing tasks and expressed disbelief at the time estimates provided for minor jobs. Overall, these reviews suggest that while Clearview Plumbing & Sewer has successfully completed certain jobs with commendable service, instances of unethical practices and poor customer service significantly tarnish the company's reputation. Customers are likely to recommend it in emergency scenarios to those who need immediate help, but they caution against long-term engagements due to concerns over pricing and integrity. Read less