Rocket Sewer & Drain

The reviews consistently highlight the professionalism and responsiveness of Rocket Sewer & Drain's staff. Customers note that Bob's willingness to take calls even on a late Saturday afternoon, and the quick dispatch of technicians like Juan and Jaime, contribute significantly to a positive experience. This responsiveness enhances the perception of the company's customer service and reliability. ... Read more

The reviews consistently highlight the professionalism and responsiveness of Rocket Sewer & Drain's staff. Customers note that Bob's willingness to take calls even on a late Saturday afternoon, and the quick dispatch of technicians like Juan and Jaime, contribute significantly to a positive experience. This responsiveness enhances the perception of the company's customer service and reliability. Additionally, the technicians are frequently described as knowledgeable and thorough, taking the time to explain the work being performed, which instills confidence in customers. The speed and cleanliness of the work are also commendable points, with jobs reportedly completed efficiently. While some customers express a desire for lower prices, they acknowledge that the costs are in line with industry standards, especially given the immediacy of the services needed. This suggests a level of understanding among customers regarding the pricing structure, further indicating that the perceived value of the service justifies the expense. Overall, the sentiment captured in these reviews paints Rocket Sewer & Drain as a competent and reliable service provider, with emphasis on quick response, professionalism, and customer satisfaction, despite minor concerns around pricing. Read less