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Review and analyze now for company Burris & Sons Heating, Cooling & Plumbing and provide the analysis in the discussed format for the following reviews: '''My husband found Mr Burris after a quick google search of African American plumbers. We called about 1pm that afternoon by 4pm Mr Burris was at our home.

We have had a slow draining/clogged kitchen sink for over a month that my husband just could not get cleared. We called 2 other well known plumbing companies, they wanted to cut open our wall to clear the clog with a VERY expensive price tag.

Mr Burris was able to unclog the sink quickly and was able to tell my husband how to prevent this from happening again. Timely service at a great price from a man who is obviously very well skilled at what he does.

Thank you Mr Burris we appreciate you. Mr.

Burris knows his craft and is very reasonable. He helped me out of a messy plumbing situation today.

Same day service! Quick return call, which as consumer I value!!! I am appreciative of his knowledge and prompt service. Mr.

Burris came at 7:40pm to repair the hot water heaters at my building which was one hour after I called him. Excellent service.

He is knowledgeable and experienced. This is my second time using his services.

Last year he fixed my tub when it was backing up. Same quality service.

He's funny and a joy to experience. Affordable pricing.

Mr. Burris, was amazing he repaired my clog tub and slow draing problem to perfection.

I truly appreciate his service and honesty. The cost of service was more than fair.

Great Plumber! A drain pipe in my basement was leaking and the sink connected to it was clogged. My house was originally built in 1906 in East Side, and I knew I'd need the help of someone who worked on homes like this one; someone that would know how these old houses worked.

Burris came out here on the same day that I called, fixed the issue within 2 hours and educated me about regular maintenance to prevent this from happening again. He was wonderful! He has 67 years of experience, is a veteran of the armed forces, and is a man who knows his stuff.

I highly recommend seeking his services Mr. Burris has managed the plumbing system of our family's properties for over 10 years.

Mr. Burris has alot of expertise & great professionalism.

It has been great doing business with him. Mr.

Burris also manages the entire condominium's plumbing system. I'm throughly impressed! Mr.

Burris was AWESOME & extremely knowledgeable. He accommodated me and resolved my issue timely.

He was pleasant and very wise. I highly recommend him for your small plumbing jobs, I know he will be my go to from now on.

I appreciate being able to spend my dollars in my community. I called for service at my home and my mom's home.

He was able to fix my AC unit when others told me I needed a new unit and at a good price. Also fixed my mom's furnace within hours of calling.

If you want good honest service Burris is the one to call. Don't look any further.

Highly recommended. Mr.

Burris is an amazing heating/cooling repair technician. He has repaired our air conditioners and hot water heaters on our multifamily building and always does an excellent job! He's respectful, punctual and helps to educate his clients.

We only use Burris and Sons for our needs! I am a senior and had a problem with low water pressure. Previously I was told to fix this problem I would have to replace all the old pipes.

Mr. Burris came out with a large pressure machine.

He was able to clear out the pipes and increase my water pressure with this machine. I am very pleased and saved a lot of money.

I will recommend him to my friends and family. Gloria Norise Great honest service at a reasonable price.

Mr. Burris really knows his business.

He gave me great advice going forward and I will definitely use him in the future. I never received a call from your business.

You failed to show for this appointment. When I contacted your business directly no follow-up was done to complete the work.

My number is a Cell number and I'm always available due to the nature of my job. Like I stated I waited all day with no call from this business.

I had to find another plumber that did the work after hours. I had just closed on my house on 03/26/20 Wednesday, and then discovered a little puddle of water in my basement by the floor drain and furnace today, 03/28/20 Sat.

I have not even moved in my house yet so I was freaking out. The home warranty company I purchased, American Shield Home Warranty, were horrible! When I called them to send a plumber, they said they would send one asap and have them call me.

Well, I kept calling them, and gave up after waiting for three hours since no one would follow up on my service request. So, I decided to do a google search for plumbers and found Mr.

Burris' company. I decided to call them.

Mr. Burris called me in less than an hour and asked what the problem was.

When I told him the problem, he said that he was coming right away. Not only did Mr.

Burris diagnose the problem right away, he fixed it. The water turned out not to be anything major.

Mr. Burris was honest and he did not try to advantage of me since I was a new homeowner.

He went above and beyond his duty. He educated me on my heating, cooling, and plumbing system and that is priceless.

Thank God for Mr. Burris.

I highly recommend him I called Mr. Burris late at night when I came home from work and discovered I had no heat.

First thing the next morning Mr. Burris came to my house personally.

He very quickly got all of my radiator heaters/ boiler working. He was very professional and extremely knowledgeable.

He knew immediately what was wrong with my heat! I will always call Mr. Burris for any of my hearing, or plumbing in the future.

While he was here he also gave me a great referral for some electrical work that I need done in my home. He went over and above and I can truly say that this has been my best home repair service that I have gotten since I moved to Chicago Mr.

Burris is professional, informative and knows his business. In addition to addressing the problem that I called him for (low pressure in my multi-unit building), the things that he taught me about regular maintaining my plumbing and things I can do to prevent problems, made his reasonable service fee more than worth it.

Professional, knowledgeable and demonstrated expertise. I have nothing but great things to say about the service that I received.

I received my unit from my tenant in shambles. A/C wasn't working, thumping faucets when you turn on the hot water.

Nothing major, but if it was reported, it could have been addressed. Mr Burris took my call and responded the following morning to confirm issues.

He arrived 15-20 minutes later. He diagnosed my issues immediately.

He explained each issue where I could understand as a homeowner before proceeding with repairs. I appreciated the education and him sharing knowledge as a professional.

He also completed an assessment on the roof to insure that I had the necessary amount of Freon. He spoke with my warranty company about the repairs.

The price was more than fair. He accepted credit cards onsite so it was great experience.

I will be making an appointment for service in the Fall. Called regarding our air conditioner not working.

He replied promptly even came over to see what the issue was. He left saying he needed a bigger ladder and NEVER came back nor called.

It's been 90s in Chicago which makes it worst. He just disappeared! No call no reply back NOTHING.

Mr Burris is my "go to" when I have plumbing, heating or cooling needs. Unlike other companies that keep you waiting.

Mr Burris is true to his word of when he can be there and what his price is. In addition, he is always teaching how do the simple repairs instead of looking for opportunities to take my money.

Mr. Burris, was familiar with the plumbing with the house before he arrived based on the year it was built.

He came in and knew exactly what to do. There was s leak in the basement and another plumber had come and did unnecessary work costing over $1300 and the previous plumber didn't stop the leak.

Mr Burris came and fixed the leak for less than $150. Thank you Mr.

Burris for fixing the leak and great customer satisfaction and service! MR. BURRIS is a blessing!!! He is wonderful.

He's my #1 Plumber. I have used him for over 10 years.

He LISTENS to his customers. He doesn't assume a women don't understand because she doesn't have a plumber's vocabulary.

He also gives tips to common plumbing issues! He does HVAC to. CALL Burris & Sons.

You won't be sorry!MR. BURRIS is a blessing!!! He is wonderful.

He's my #1 Plumber. I have used him for over 10 years.

He LISTENS to his customers. He doesn't assume a women don't understand because she doesn't have a plumber's vocabulary.

He also gives tips to common plumbing issues! He does HVAC to. CALL Burris & Sons.

You won't be sorry! Our family two flat had plumbing issues on both floors. When our regular plumber was not available we found reviews for Burris and Sons and decided to give them a try.

This is a black owned business and is located on the southside, which was a plus. Mr.

Burris responded to our call in a timely manner, assessed the situation and made the repairs. Mr.

Burris's work was top notch, and he explained what he was doing and why. We will definitely be using Burris snd Sons again if we have other plumbing issues.

Updating my review as Mr. Burris has been adamantly requesting via messages on yelp and via USPS that I remove my review.

He even went so far as to send me a letter to my home, that I received today,--months later after telling me Yelp would block me due to violation of community standards, which has yet to happen--to explain he holds a handyman's license, "home repair: in accordance with Chicago Municipal code: ARTICLE XXVIII. HOME REPAIR (4-6-280 et seq.) 4-6-280 Home repair., which he attached in part to the letter.

Those docs are also attached. He threatened me with a lawsuit for defamation of character based on his refusal to provide me with his plumber's license information.

Note he is not a contractor but a handyman, which is fine, but one's suspicions are raised when met with the response I was given of "I'm not comfortable providing that information, so find another handyman". Per the municipal code, that information must be available on any quotes and advertisements.

As an informed consumer, I was within my rights to ask if he was indeed licensed and insured as a plumber (plumbing contractor, who would have different requirements, educational requirements, etc.) to avoid wasted time. If he had simply given me the information I requested over the phone, without the smug response from his assistant, I might have never had to leave the review and quietly found a licensed plumber.

But instead, I received the emailed reply, which is attached, from a relative and business colleague of his, that implied that it was none of business to know his licensing and insurance status, and that I should find someone else. Which I did, through Angie's List (who came out timely, charged about $10 more than Mr.

Burris quoted by phone and was indeed licensed and bonded plumber with 30 day guarantee for work performed). I would like Mr.

Burris to stop harassing me about this old review, because clearly he has no idea how the law works and should stick with home repairs and be more forthcoming in his communication, especially when advertising as the municipal code he attached (only in part) states he is required to do. I'd seen his van in the area but never used before this morning.

Called Mr. Burris' answering service this morning.

I left a message. He returned the call within mins.

Discussed the problem with the furnace I'd been having. He arrived at my home within the time frame.

He quickly diagnosed and solved the problem and the furnace worked again!His fee was reasonable and the fact that he came out on a Sunday morning is incredible. He appeared very competent and cordial.

I am happy to have a local HVAC person whose pricing is within reason and whose response time is quick. I strongly recommend Mr.

Burris for your HVAC Services!! Definitely use again. Mr.

Burris is courteous, knowledgeable, funny and very professional. He has done great work in our home over the past couple of years and we have never had to have him come back for a do over.

I called him this morning for an issue with sewer gas in our 1st floor bathroom and by this afternoon, it was all taken care of. He also gives great plumbing tips along the way.

Thank you Burris and Sons! You are always our #1 option. I called Burris & sons around 4:30 in the afternoon about my A/C unit leaking.

I gave him a description of the problem and he gave me an estimated price and said he can come the same day to look at it so I agreed. when he got there he rushed to the basement sure that he knew what was going on and quickly said that the problem was fixed.

I paid the agreed amount of $165 for the whole 3 minutes he was there. and later than night I noticed the the problem was not fixed in fact and was leaking even more.

I called back and he agreed to come back the next day and the next day he came and looked at it for a whole 5 minutes and said that the problem was unfixable and no refund would be giving as the $165 was just for him to identify the problem which he didn't do. the next day I called a different company and they came out and properly diagnosed and fixed the a/c unit by taking the actual time to look at the unit and only charged $75 to come out and fix it and told me that if the first person properly looked at it he would've founded the problem right away.

I chose Burris because of the good ratings but i think if they are not taking the time the look at things that they should consider retiring or hiring new employees. I recently had a sewage backup.

It was awful! First I went to Roto Rooters because they offered a 6 month guarantee. A month later the issue returned.

The came back and rodding my drain again, but the issue came back within a couple of weeks. They (1) refused to come back a third time, and (2) refused to offer me a full refund.

(See my Roto Rooters review for more details.) Called Burris and Sons and Mr. Burris was able to permanently resolve my issue.

Roto Rooters are crooks. I would never used them again.

Thank you Mr. Burris for fixing my issue.

Don't be fooled by the 5 star review like I was. A COMPLETE RIP OFF for what they charge.

Mr. Burris fumbled with my furnace, which he never fixed.

Used some big hair dryer looking tool that he also fumbled with for 20 minutes which finally worked for about 5 seconds. This was a cleaning he says.

Here is the problem. When I called to make an appointment he said his service charge fee was $90 which included all labor and any parts were extra.

So after the 5 second cleaning he claimed occured and looking at a second heater he now says its $135 because there is an extra charge for cleaning and some other vague explanation about a second heater. Very dishonest individual because he lies about his charges then hits you with it later.

STAY AWAY and pay no attention to the 5 star rating. It was not even remotely close to what they stated, I'm guessing he probably wrote it.

ZERO STARS! One final fact.... My mistake for not checking first, but they have an "F" rating with the BBB.

Found Mr. Burris on yelp after reading some of the good reviews.

Mr. Burris is a true pillar of the community: dependable, knowledgeable and affordable.

We appreciate his help and how he fixed our AC unit. We will definitely reach out to Mr.

Burris for any of our maintenance/service needs! We have NOTHING but phenomenal things to say regarding Burris and Sons HVAC And Plumbing. Our air went out on Memorial Day and we called the office at approximately 2:00pm.

Mr. Burris himself showed up at our door at 2:35pm ready to diagnose the problem and find the solution.

He was professional, kind, patient and focused. He thoroughly explained the issue and gave us various options regarding a solution.

Our home was completely cool within 35 minutes of his arrival. We highly recommend Burris and Sons without reservation and will ALWAYS use them for our HVAC needs.

Mr. Burris has helped us with our furnace and AC.

I highly recommend using his company. He is not focused on gauging costs.

He is focused is on giving the best service for the best price for him and the customer. I appreciate him being consistent, timely, and fair.

We called Burris and Sons for help with a clogged toilet, which was backing up into a bath tub. After arriving in a timely and professional fashion, Mr.

Burris quickly assessed the issue, quoted a reasonable price, and articulated an action plan. A few hours later, not only was the issue solved, but Mr.

Burris was able to fix another issue related to the clog. This was after two other plumbers incorrectly assessed the issue and did not solve the problem.

Mr. Burris also provided thoughtful guidance on maintenance to prevent future issues.

All in all, it was a great experience and I would recommend Burris and Sons to anyone. I recently had them come out to fix a leaky shower valve.

Mr. Burris had the issue identified and fixed within minutes and even gave my tenant a lesson on how to properly shut off the valve as to not damage it in the future.

Also took me down to go over a couple things with my boiler. Truly a man that wants to pass his knowledge down to those using his services so we can help ourselves.

Would most definitely use him again. I took one star off because he was about 3 hours outside of the original window that he gave.

Called their (very polite) message service first thing in the morning and the plumber called me back within an hour. Was able to make an appointment for the same day within a few hours.

Had a drain that needed to be snaked out something serious and Mr. Burris and his apprentice quickly resolved the problem and cleaned up afterwards- (thrilled about the last part- have had previous plumbers blast a drain and leave a huge mess.) Burris & Sons will be my first call for any future plumbing needs.

I needed an estimate for services and was greeted by the message center. I then provided my information and received a call back from the plumber.

I missed the call and called back and was routed back to the message center. Hopefully, in the future they change this experience to you only have to give your information once.

All-in-all once I spoke to the plumber who promptly returned my call he was informative and understood my needs of service. We have been in our house for 4 years and have called Mr, Burris for service twice because the previous owner has used him.

Both times he came out promptly, was extremely courteous and competent, and resolved our problems quickly and effectively. He charges were quite reasonable, I just called his company to report a water heater problem and even though it is after 8 pm, he called back minutes after I left a message with the answering service and promised to come out in the morning.

Definitely highly recommended. I called Burris and Sons on a Saturday morning because one of my tenants' water heater went out.

I was out of town and needed someone to handle this. Mr.

Burris answered promptly. This was about the fourth or fifth call I had made that morning...the others went to answering services or voice mail or simply did not answer.

Mr. Burris gave me a price over the phone and said he could be there within the hour to examine the job site.

I hired him on the spot. I called my tenant later that day to check in and she said he was downstairs taking care of things.

He finished the job and all was good. We'd used Burris & Sons once in the past for a boiler issue.

Recently called for another issue- the pilot light was out. Burris conducted a gas leak check and checked to see why the pilot light would not stay lit.

He installed a new pilot light mechanism and charged $354. The following day, the pilot light went out again.

They were notified the following week and we were told they would come back out Saturday. No word and you can't contact him directly so you're held hostage in your home, waiting for them.

He shows up the following day on Sunday. When asked for identification he was unable to produce it (my husband had dealt with him - not me so I'd never met him).

He said he'd be back in a half hour and we haven't heard anything from him since. It is clear that there was no intention of standing behind the work or troubleshoot.

He just wants to string you along and put a bandaid on a gaping wound. Another service company came out to reveal our furnace was completely shot and we would continue to have problem if we didn't just replace it.

We are definitely proponents of supporting of small local businesses but cannot support Burris. Very disappointing.

We have used Mr. Burris several times in the past and I found that his commitment to service is superb.

The one thing I really stands out is that he goes out of his way trying to fix issues rather than simply telling you its time for a new furnace/AC system. Very knowledgeable.

Highly recommended.'''.Read less

Review and analyze now for company H2O Plumbing & Sewer Services and provide the analysis in the discussed format for the following reviews: '''So easy to work with the team when other plumbing services were no use. The team that came out was knowledgeable, fixed our issue and gave us recommendations.

We will gladly use them from now on. Service and.

Knowledge was spot on and friendly, nice value for a deep clog clearing. Todd at H2O plumbing is amazing! we had an emergency and he came out right away.

He saved us! I really appreciate their communication and promptness. They're straight to the point and do quality work.

I also think they are reasonably priced. I 100% would recommend H20 plumbing to family and friends! These guys are true professionals Very responsive Hard working Good communications We had a monster problem with our sewer line and these guys came to the rescue.

Super friendly, very professional, super diligent and trust worthy Very stressful but they did an amazing job solving our sewer problems and I would highly recommend them. Anyone who has had a sewer line issue knows how bad it is, ours was probably the worst case scenario and these guys did an amazing job.

Very unprofessional canceled appointment Then came unprepared no return calls Be aware Very happy with our experience. We had an extensive problem under our kitchen sink.

The plumber Fernando explained the problem then did an excellent job in fixing what needed to be fixed. A true professional.

The end cost was fair and reasonable for the job. Would recommend this company.

Quick and responsive. Wish the quote was more accurate to what the job ended up being but otherwise wonderful service.

plumber came in installed new sink faucets came loose in two weeks. he also jrimoted bathroom supply line.

next plumber fixed it all. need new diverter in vathtub.

told it was a special part. never called bac.

dont think all plumvers there know what there doing Devin simply the best! I stopped up our kitchen sink dumping a jar of olives down the disposal called him at 9:30 at night on a Wednesday he came out the next day. Did the job, cleaned up and was done in 45 minutes! Very nice guy, excellent work and reasonable for the job.

Sewer problem in the house. Called H20 Plumbing and they actually answer the phone! Very nice service to schedule a visit.

Arrived on time and did a great job, then gave me a summary of what was wrong. I had called 3 other plumbers prior to H20, none answered the phone and none called back.

H2O is who I will call next time. My washing machine malfunctioned in the middle of the cycle and I ended up with a large puddle in the middle of the room with I called Todd and Dominick came out to take a look.

After starting the machine three times and letting it run, Dominick was unable to find any explanation for the leaking. He had a few plausible ideas but couldn't find anything wrong.

Dominick was very thorough and very pleasant. H2/0 Plumbing is a great company to do business with and reasonably priced.

They sent someone out to my house before their first shift when they found out my water had been shut off all night. I had a broken valve cartridge in the roughing of my shower faucet and could not get the remaining piece out.

They had several tools to try, and in 10 minutes I was back to having water. I felt hopeless but they came through when I needed them.

I will keep these guys in my contacts and will always recommend them. When they showed me the bill I could not believe how low it was! I was at their mercy and they did not take advantage.

Thank you H2/O you guys ROCK! Todd and his team are professionals. They were very thorough and progressed through multiple steps of rodding and jetting before finally having to dig in the yard to add a cleanout to resolve my sewer issue.

The entire team was contentious and intent at every step. Unfortunately, my 60+-year-old pipes needed a bit more than could be managed from inside the house.

Not only were they professional and aggressive in resolving the issue, but they were also very responsive to our urgent needs and showed up when they said they would for every visit. Great guys and fair pricing...highly recommended! Todd and his team helped us complete new water lines in a remodeled laundry room.

Todd was upfront, solid communication and completed the work in a professional way. On the fly, I asked for additional help on a sink, no questions asked, just went to work, solved the issue.

Thank you Todd and team! I cannot recommend H2O Plumbing or Todd enough! Great service very , fair and reasonable prices. They were professional and very friendly.

We have been using this company for years even after we moved. He helped my elderly mom with her sump pump.

She felt very comfortable and he went the extra mile to make sure she was happy with her service. They are very knowledgeable and helpful! I recommended H2O plumbing to all my family and family! We had a broken sewer main that was leaking, I contacted H20 and Todd called back quickly and set up time to look at, arrived on time, diagnosed and pointed out the sewer main had broken.

Showed where the break had occurred. He provided price and said he could fix the next day.

His team was on time and worked very hard and completed the job that day and completed finishing touches next day. All around great team and trustworthy.

Would highly recommend! I am so glad I found H20 Plumbing! They had the best pricing compared to other quotes I received for installing a new cleanout in my mainline, televising and roding/cutting clear invasive roots. Todd and his crew made everything very easy, good communication, professional and got the right people on the phone with my Village to resolve a permit issue within minutes.

HIGHLY recommend!! Excellent service done by the crew. I am very happy for the quick service provided, Thanks ! Avoid them!! Way overcharged for a simple 30 minute installation when only labor was involved & no bought materials!! Rip off artists! Hired another company & they did the work for $400 cheaper than them & more professional & thorough & guaranteed! Terrible!! I don't usually write reviews, but I had to say something about the exceptional service we received yesterday from H20.

We had a clogged clean out drain issue which was causing some mild flooding in our garage. We called H20 in the morning and they arrived promptly with several workers.

They identified the issue within literally minutes, and fixed the problem within a few hours. We are so grateful for H20 and that they were there when we needed them! Incredibly disappointed! Todd at H2O Plumbing came to our home last week because a pre-sale home inspection revealed a leak in our indoor spa.

The attitude was surly and unprofessional. We might have overlooked that but the level of service was even worse.

With our approval they opened up the tile around the tub and told us that we had to purchase a ($300) dollar replacement faucet and they would charge us an additional $650 to replace it. On top of that, they charged $150 for diagnosing the issue, and this was not going to go toward the repair (which is common practice).

We would also be responsible for the repairs to the tile. We became suspicious and got a lot of feedback on NextDoor that this was not a reasonable amount to charge.

After a friend recommended Sandman Plumbing, we called Tom and had a REAL professional come over and do an assessment. He was able to immediately tell that the hot water handle in the faucet was leaking.

So H2O Plumbing was going to charge us $800, plus the $300 for a faucet totaling $1100. The entire fix with Tom at Sandman Plumbing cost $250 for a replacement faucet cartridge.

The tile that was torn apart in my bathroom by H2O was unnecessary. So now we have to pay for tile repairs.

In the process of our home sale we have been dealing with many fine contractors and it is a shame that H20 gives tradesmen a bad name I had a blockage in a 120 foot long pipe that ran from my sump pump to the sewer. I received 3 quotes and H2O offered the best price.

Todd and his team showed up right on time for our scheduled appointment. They rodded the full length of the pipe to remove the blockage and then ran a camera through the pipe to show that it was completely clear.

They were very professional and friendly. No surprises on the bill.

I'd definitely call H20 again and recommend them for your plumbing needs. We used H20 for a water heater issue, and were very happy with Mike and his crew.

Mike came out right away and installed a new water heater for us the next day. From the very first phone call, everyone was friendly and professional, going above and beyond to help.

We will definitely be using them in the future and highly recommend! They don't even deserve one star, but I had to choose some thing to post this review. On three separate occasions I had it arranged to get an estimate for a plumbing job, and on all three occasions nothing happened.

I am very disappointed in the lack of response that I got. I was in contact with the company and I never got anyone to come out and look at my job.

We've used H2O for two projects recently, one huge and one small. We were very happy with their work.

The big project was a broken service line, which needed to be fully replaced right before everything shut down for Christmas. We put out bids, and H2O was the lowest.

They also had a more sensible plan than some of the other bidders, who intended to tear out my bushes. We took a chance and were glad that we did.

Like any big project, there were hiccups, including trouble getting the go-ahead from the city (Evanston). John kept us fully informed by text as we rolled with the delays over the holiday.

The team, led by John and Todd, was incredibly professional. Communication was the key.

We called them again when a pipe burst after the polar vortex. They fit us in to a jam packed schedule, and fixed it within 20 minutes of arrival.

We're satisfied customers and we'll keep using them. Imagine my horror when I wake up to find minor flooding in my laundry room.

After mopping up what I could, I noticed there was water at the top of the floor drain and would most likely come up if I tried to use any source of water. I called H2O Plumbing on the recommendation of a friend.

They came out immediately. Turns out a pipe had to be replaced in order to correct the problem.

I also received a 3 year warranty! Quick service, great and knowledgeable plumbing technicians all at a very reasonable price!!! I had a minor plumbing leak in the hallway bathroom and Todd came out on time, fixed the leak in no time flat, also installed a new drain stopper in the master bath sink. It was a small job, but he treated it with care and did not over charge me.

I can highly recommend H2O plumbing for all of your needs. The drain in the floor of my laundry room backed up.

I called H20 and heard back almost immediately. Two guys came over and told me I only have a 2 1/2" pipe inside my house and that they recommended putting in a clean out drain in my front yard.

They then brought in their equipment. After the work was done, they told me they "poked a hole" through the trees roots.

It was not explained to me that the root out they were going to do wouldn't solve the problem, but merely opened it for "now". The cost to poke open that hole was $450.

I was then given an estimate of $3800 to put in the recommended clean out drain in my lawn, and that the $450 would be applied towards this amount if I agreed to install the clean out drain . Since I didn't want to make the decision to spend that amount of money right then, they gave me the invoice and informed me the work they just completed was not warrantied.

I wish I had known that the work wouldn't have been warrantied before they rooted out the drain and I incurred the $450 charge. I would have paid for the trip charge and called around for estimates that could insure that the work would be warrantied, or at least given me time so that I could become confident that I had the best price to get that kind of work done.

Todd and H20 plumbing was recommended to me by a friend. We got brand new countertops and kitchen sink put into our home and we thought my father in law could get the job done.

Unfortunately that was not the case and Todd was able to come immediately (my kitchen sink was leaking) and fix the issue with brand new piping and truly amazing work. Todd worked efficiently and cleaned his work area when he was done.

I was very pleased with the work that was done and I have already called him to come back to do some other small jobs on the side. Thank you Todd!!! I would absolutely recommend h20 for your next plumbing needs.

Awesome. Called Todd at 8:15, problem solved by 11:00 am.

Pricing was beyond fair and the response time was unheard of. A few unexpected valves needed to be replaced and he did not gouge on that either.

Highly recommend. They sent out two plumbers to replace a canister in a Delta faucet and a GFCI receptacle.

Thus the bill was double what it should have been. I contacted the company but they will not do anything about the bill.

Do not use these guys. I highly recommend H20 Plumbing and Sewer Services! Scott and Mike were extremely responsive when I called and very professional.

They quickly diagnosed the problem with my faucet leaking and the service charge was extremely fair. These are guys you can trust.

I will certainly call them in the future for any other plumbing needs. H20 was amazing! Responded to my quote request within 15 minutes, took my call well after normal working hours, was able to re arrange his schedule to help me with my perceived urgent issue, came over the next morning right away, diagnosed my issue and didn't even charge me!!! Todd is the definition of a stand up guy and will gladly be referring all friends/family and future business his way.

We recently bought an old house and needed to change an old wheelchair toilet and un-flushable toilet before we move in. We initially had another plumbing guy who is contracted by a big corporation.

The guy told us that he cannot install the toilets because he never seen the old wheelchair accessible toilets before...he gave up on getting rid of toilets and installing new ones....(he told me he has been working as a plumber for 30 years....) So we decided to hire someone local. Then my husband found H2O plumbing.

H2O plumbing guys come in, get rid of the old toilets, and they install the new toilets with no time! They give us a great advice and consultation. Thanks! I have used H2O Plumbing for commercial jobs in the past.

Todd and his team are timely and do great work. I highly recommend them.

This company saved me about $5000. I had sewer backup and another company cleared the line and wanted to replace it for 5k.

I got a second opinion with H20 and with a much cheaper water jetting and rodding, and camera and it turns out I already had a new sewer line and some minor blockage. I called them because we had a problem with our plumbing.

They came out right away and did a great job. Very professional with reasonable prices.

Would highly recommend them to my neighbors and family.'''.Read less