Review and analyze now for company All Rooter Hydro Jetting Experts and provide the analysis in the discussed format for the following reviews: '''All Rooter are impressive and highly recommended. I've needed their services a few times recently, on unrelated issues, and have worked directly with Luis each time.
He is courteous, dependable, and he and his team do great work. What's really been appreciated is the way he takes time to explain what the problems and potential solutions are and then engage with any and all questions I might have in a comprehensive but straightforward way.
It feels a lot like a professional, workplace relationship. This really builds trust and confidence that good solutions have been found, and is a key part of why I have kept coming back.
Professional, quality work, and reasonably priced. Even when they missed the first appointment window, they apologized, explained that an emergency came up, and rescheduled immediately.
I'm going to use them for my other property and I've already recommended them to my neighbors. We had a bad situation get worse when I tried to clear the bathroom sink with drain cleaner, and when I turned around the bathtub drain was oozing out this dirty sludge.
Both the Bathroom sink and tub were severely clogged. I apologize because I can't remember the name of the tech that responded, but I appreciated the fact that he tried to keep the price for fixing the situation down to a minimum.
Unfortunately, our plumbing problem was far worse than imagined and required replacement and reconfiguration of pipes in the basement. Fortunately, the tech knew what he was doing and today we have a nice clear running bathtub and sink drain.
I watched the guy work- that was a really tough job but he got it done. I found All Rooter on Yelp and had my fingers crossed we picked the right company to fix our problem.
We did. It would be an understatement to say that Bert from All Rooter was a good plumber, he's a GREAT plumber.
Never in my life did I have a more responsive, polite, detailed contractor. My condo had a major tub pipe leak that was leaking into the neighbor's wall and subfloor.
The situation was complicated by the fact that the pipe was on top of a drain that went into a thick garage ceiling beneath the condo. All other plumbers were unresponsive or turned down the job.
One plumber wanted to charge me thousands to repair it. Bert not only fixed it beautifully, but provided a free inspection, and his price was not thousands.
The neighbor also remarked what a kind, polite and detailed plumber he was. It took five hours for him and his assistant to do the work.
He even followed up with me the next day to see how everything was going. Here is the before and after (note that city code requires brass pipes).
BEST OF THE BEST! Highly recommend All Rooter! We hired them to repair our sewer pipe connection to the city line and clean out / hydro jet our catch basin. It was a big project and they did a phenomenal job! From the beginning they showed extensive knowledge and experience in this type of repair.
Bert also showed interest in understanding the real issue in order to recommend the best approach and provide us with an accurate cost for the work. He was very responsive throughout the entire process and answered all my questions clearly.
He sent images and videos of the work during the process to keep us informed and up to date. The construction area was left organized every day which showed respect for our property and care for the work that he does.
Additionally, they provided advice on improvements to our storm water management system and recommendations on future maintenance. Working with Bert was a true pleasure and would hire him again!! Bert and his team are the best around.
We had numerous issues with flooding in our basement, sewage backup, water seepage going on for 7 years. He took the time to assess everything and got right to work fixing all of our sewer issues.
Outside, we had him install a flood control system and entirely replace a cracked main sewer line. Inside, they installed a moisture barrier, a drainage system and a sump pump.
He also followed up after each storm to ensure the basement remained dry. His amazing attention to detail and quick responsiveness/follow up is comparable to no other contractor we've worked with and we will continue to use them as needed and recommend their services to anyone.
Bert is, no question, the BEST plumber you'll find in Chicago. Our basement was set up like most others in the city - underground lines that led to a catch basin that connected to the city lines.
Also, like many, that led to flooding every time we had a major storm. Bert and his team converted all lines to an overhead system and designed creative ways to eliminate any further threats of flooding.
On top of that, when Chicago had unprecedented flooding this summer - not only did our basement NOT flood, but Bert proactively called us to make sure we were OK. He's got it all - expertise, attention to detail, excellent customer service, and reasonable prices.
Five stars all the way! Great doing business with them. Very clear and straightforward.
No hidden costs and after the last storms we had in Chicago there is just one thing left to say: Dry basement. I even recommend you to hire this guys to inspect the drain of any house you might be thinking to buy.
We have been putting off getting hydro jetting done for a year or two because we just couldn't find a plumber that sounded reliable, affordable, and serviced our area. SO glad our search finally got us to Bert! He was easy to communicate with, professional, thorough, and most of all, super friendly and easy to talk to.
He armed us with knowledge (and a product!) to prevent our sewer line from getting severely clogged with roots again and even pointed out that our upstairs toilet was leaking, which we had no idea was happening. 10/10, will be calling him for all our sewer maintenance moving forward.
Thanks again! I've been going back and forth with a handful of plumbers who want pictures emailed and to talk on the phone. This has been going on for weeks and we are getting no where.
Bert responded quickly to my yelp message and immediately scheduled a time to come out and physically look at our issue. After visually inspecting everything he determined his company wouldn't be a good fit for what we needed assistance with.
I appreciate the fact that Bert was willing to come to look at the job and then offered honest feedback where as most plumbers are providing us quotes without fully understanding the scope of the situation or wanting to charge us $250 an hour just to come out and assess the situation. If I need anything else done in the future, Bert will be the guy I call! Friends, learn from my mistake.
Don't try to fix your busted toilet yourself - save yourself time and heartache, and call Bert instead! Bert was able to come out on short notice and immediately understand the issue that I failed to diagnose when we replaced the toilet flushing hardware ourselves. A short while later, and the toilet is operational again - HALLELUJAH! He also lent us a hand in installing our new garbage disposal - theoretically an easy install, but after breaking the toilet on an earlier "easy fix" we figured it was better to let him handle this plumbing + electric job before I broke something else.
Bert worked quickly, neatly, and charges a fair rate. Great service and I'll definitely keep his card on hand for the next time I "fix" something myself.
I don't write a lot of Yelp reviews, but Bert deserves another shout out! He was the second guy we had come to fix the kitchen drain. The first guy could not get it cleared (it was a very nasty clog), but Bert showed up with a great attitude and great knowledge of what he does.
He will be the first guy I call from now on! Thanks again! Bert was amazing! Quick response to my request for and estimate and was able to squeeze me in the next day. He kept me updated on his arrival.
He was fully transparent to the service he was doing for me and even invited me to watch the process. I had lots of questions and he was patient in answering all of them.
Did I mention I shopped out service and All Rooter had the best price. Bert and the All Rooter team will be my go to plumber moving forward.
You responded just yesterday and the question was asked 2/28. I never asked for an immediate schedule so I believe you have confused me for someone else.
I gave my rating because you never responded and I felt that was unprofessional after you read my question. I called this company after suspecting that my sewage drain was being overrun by roots.
Bert is honest and spends the time explaining the issue and did not rush me through my questions. I especially liked how he kept me in the know by sending me pictures of my sewage drain as he was snaking his camera around.
Bert and his team were fantastic from start to finish. His suggestions and patience to answer questions and run me through his work was very much appreciated.
His communication throughout was superb. Great workmanship, professional, friendly, and reasonable.
Also it was appreciated that they wore masks the whole time while working inside. They're my guys from this point forward.
We had a major sewer line break. We got a ridiculously high quote from another service that was taking advantage of our situation, but Bert was able to come in with a solution with a fair price.
We discovered that we had a water main break as well and had to bring in a licensed plumber to fix this. Bert and his guy cooperated well with our plumber to get everything solved.
I have no hesitation in recommending All Rooter Hydro Jetting - Sewer & Drain as a genuinely honest and ethical business to get your job done right. Excellent work throughout.
Very thorough and knowledgeable about the work being done. Showed up with mask and booties on All Rooter Hydro Jetting from here on out.
We submitted a request on a Sunday night as we had standing dirty water in both sides of the sink as well as the garbage disposal leaking under the Sink. They responded immediately and scheduled a technician for that night.
He came by after texting us when he's be arriving and took care of the drain clog as well as replaced the garbage disposal, staying late in the night after running out to get a part. "Emergency" service fee was lower than what other companies quoted and being able to get resolved quickly was much appreciated.
Some of the other companies are now responding to the initial request 2 days later. I would call them again if I needed quick service.
We had clogged drain tiles in the back of a storefront. After calling a host of plumbers, only a handful can do this type of work.
All Rooter was able to do this work, they were very quick to answer my call, and they were very communicative with updates. Between the initial first inquiry to the date of work was less than a week (and considering how busy plumbers are during the pandemic, that's like an hour in dog years).
Their estimate was also very reasonable when compared to the other estimates, and I would strongly consider using them for any residential work as well. Thanks Rooter for making a usually tedious task very painless.
Out of 4 plumbers each with 4-5 stars this was the only one that was most thoughtful and thorough about the work that needed to be done. Very cordial, honest and communicated very well from estimate to job completion.
I had full confidence. They were also priced competitively.
Rooting and seperate pipe replacement plus concrwas done perfectly! Another good job a year later I had a long time issue in my condo with gurgling noise in my kitchen sink with occasional drain water back up. A previous plumber rodded and hydrojetted the line with no improvement.
...Bert was able to use a camera to help identify the blockage. He was very thorough in his work rodding the line multiple times with different heads.
He also verified his work with the camera. He definitely took his time to make sure that the problem was fixed.
I will definitely use Bert again for any future plumbing issues. Bert came for me on short notice after another local plumber delays his visit by a day.
He was friendly, professional, thorough and efficient. Not only did he identify the issue, he gave me advice on multiple ways to resolve it, offering pros and cons of all methods.
He was conscious of my budget, and worked his best, successfully, to keep the job well within my comfort range. I'm sold, and while I hope I don't have to see him for a while, he'll be the first person I call if I need a plumber again.
I've had work done with another plumbing company and was happy with their work. But I'm a small business owner myself...and I liked that when I called All Rooter and left a message...Bert was the one who called me back.
Bert was the one to came to give an estimate and he was the one who came to do the work. Of all plumbers I've had come through my basement...he showed the most care and put in the most thought into his assessment of my problem.
I would not hesitate to call him up and have him give a quote. After finding out my regular plumber didn't own a waterproof camera, I looked on Yelp to find a sewer expert.
The 5-star reviews for All Rooter & Plumbing are correct. Bert is a careful, conscientious, thorough, hard-working dude who knows sewer systems.
Bert charges by the job, which ended up being less than our regular plumber would have charged by the hour. You could say it was the perfect storm...
1) I went out of town for a week, during which time my husband decided his butt was too good for the thinner toilet paper we usually use (because we live in a very old house with old pipes). 2) When I got back, my six-year old daughter decided to express her anger over me going on vacation by putting half a roll of this thicker toilet paper in the toilet and then taking a man-sized dump on top of it.
And then she left it there for me to find. 3) Which I did (thanks, sweetheart!), but when I tried to flush it all down...
4) The toilet said nope. Over the next two days, I tried to unclog the toilet many, many times, using everything I could think of.
I tried three types of plungers, and even soap and boiling water, then baking soda and vinegar, when I got desperate. Finally, on Sunday morning, when I knew friends were coming over in just a few hours to watch the Super Bowl, I decided to call a plumber.
I messaged three companies, and All Rooter & Plumbing was the only one who responded to me. Bert messaged me back quickly through yelp and said he could be at my house in a couple hours--and he was.
Bert was friendly and professional, worked quickly, and, most importantly, he unclogged the toilet. It cost us a small fortune, but he got the job done.
I'm grateful, and I wouldn't hesitate to recommend All Rooter & Plumbing to anyone in a similar situation. We needed an emergency plumber and found All Rooter through Yelp.
I called three different "emergency" plumbers, but received priority response only from All Rooter. The dispatcher called me back within two minutes of taking my incoming call to let me know a technician could be at my house within the hour.
The technician was prompt, courteous, and professional. He quickly fixed our issue and explained what needed to be done in layman's terms.
I highly recommend All Rooter, and will gladly give them my future business. I cant say enough to recommend this guy.
Bert is not only a skilled plumber but also a good human being. I had a major plumbing issue that needed major work - basically needed to replace the whole underground drain to sewer line.
Bert came and used camera to identify the issue and gave me a price thats literally impossible to beat. Even with such a great price, he did not compromise the quality of work and product he used for the total replacement.
I was amazed to see his professionalism and care for the work. I already told him, he is my go to person from now on.
Just want to thank him for everything. Had a sewer line backup this morning at my 120 year old north side home.
All Rooter Hydro Jetting came out quickly and fixed the problem. Bert was the guy who did the work.
He was professional and was able to do the work inside the house without making a mess. I would recommend this business.
Needed to clean and inspect my basement drain line out to the cistern. Bert did that, showing me the results and the full line view on the scope.
Then he scoped the master line for me, and then he even repaired a separate plumbing issue I had, all for the initially quoted price for the single line cleaning and inspection. As many reviews already said, Bert's a top notch professional.
He runs a good business, and I'll definitely be using his services again. Excellent customer service! Bert is extremely knowledgeable, professional and fair.
He answered ALL my questions and never once seemed bothered or annoyed. He showed up on super short notice and quickly and thoroughly fixed my private drain.
Will definitely recommend him to family and friends! We had a clog in our kitchen sink pipe. All Rooter dispatched Bert Reyes the same day to unclog our pipes.
We live in a condo building and the clog was not straightforward. Bert was efficient and very knowledgeable and eventually was able to solve the problem.
Our association will now be using All Rooter for ongoing service and maintenance. Great experience with Bert.
Super responsive and professional. We were able to schedule something in a timely fashion.
He arrived within the time window given and called ahead as promised. Bert was not just professional but also friendly.
Turns out our leaky faucet/plumbing was due to a lose screw within - probably something we would have fixed if we were more handy. He could have charged us for something so minor, but he didn't.
We will certainly be keeping Bert in mind when we have more plumbing repairs or work in the future. Definitely recommend.
We had a back-up/flooding situation that needed immediate attention. Bert came within 30 minutes and fixed a complicated situation without having to remove our basement toilet, which we were very grateful for.
We will definitely use their services again! It was the typical emergency. Out of the blue late on a Saturday night, both of our toilets wouldn't flush.
Emergency! Not being mechanically inclined or knowing anything about plumbing, I went to Yelp to start getting some estimates and see who might be available on a Sunday. Sadly it wasn't very many companies.
But Bert at All Rooter came through and was at our house the next afternoon. Our water pump had died and needed replacing.
He spent the next few hours going down to the South Side to get the part that he needed, came back and was done within 30 minutes. He also helped with some other minor issues we were having with our bathroom and kitchen sinks.
Bert was amazingly informative and professional and I would highly recommend him for any of your plumbing needs. He was very fair and reasonably priced and he's now my go-to guy if I ever need a plumber again.
Thanks Bert! I had a sudden leak under my kitchen sink and desperately needed to use the faucet and sink as we had a pretty big meal to cook the following day. It was pretty late in the evening, but I still decided to call All Rooter to see if anyone was available to assist.
Fortunately, a rep picked up and was able to schedule an appointment for early afternoon the following day. When Bert arrived for the appointment, he was very polite and very knowledgeable.
He was able to quickly identify and then resolve the issue with ease. I will definitely use All Rooter again for any future plumbing needs! Bert is the best and cannot recommend him more strongly.
I have been working with Bert since back in 2018 when he installed an outdoor clean-out station out front of my house and have been using him to perform the annual maintenance. He is quick to respond to my request and easy to schedule with; in addition he has been helpful in assisting with plumbing odds and ends that I have asked about each time he is here.
He is a pleasure to work with and is someone you can trust to answer your questions and provide you the best solution. All Rooter is definitely our new plumber! We thought we had a cracked pipe after the polar vortex freeze.
All Rooter was able to get us an appointment within a couple of days. It turned out that pipe wasn't cracked and the plumber was able to help us figure out why we had a minor flood.
It turned out that no plumbing work was necessary and they charged us accordingly. We definitely will call them again if we need plumbing work in the future.
Bert is amazing! Professional, knowledgeable and friendly. Hard working! Bert came quickly and worked his butt off and didn't stop even when snow flurries came.
He was reasonably priced and fair. He unclogged bathroom sink, outside main line/clean out and replace our pipes.
I will continue to use him for future projects. I was very impressed with my technician Bert.
He was very patient and diligent in finding the root (quite literally lots of roots) of our sewer problem. He ended up staying several hours beyond our appointment due to the problems he discovered.
It gave me great piece of mind to have the work completed despite him working until 7pm on a Friday even though he arrived in the morning, as we were having major backup problems. I have used other sewer companies in the past, but I won't use any other than All Rooter & Plumbing.
Bert used the biggest possible blade to rod our main line and took out lots of roots despite the fact that another company "cleaned" out the main line in mid May. If you want your work done right the first time, do yourself a favor and use All Rooter! Thanks again Bert! Great service - the guys showed up on time and quickly fixed my bathroom drain and the bathtub dial.
They were friendly and reasonably priced. I recommend if you're looking for a good plumber! I can't think of any small business that deserves its 5-star rating more than Bert at All Rooter & Plumbing.
Bert is the consummate professional - quickly answering emails/calls/texts, showing up to appointments on time, and providing 1st rate service. But what really impresses me is his honesty, integrity, and work ethic.
Sounds a little over the top? Let me explain... Like most homeowners, there's aspects of my home that completely elude me.
Plumbing is one of those, and I don't hesitate calling in the pros when the occasion calls - and that occasion came calling last night. The basement toilet of our 100-year-old bungalow started backing up, and didn't clear after some pretty aggressive plunging.
Then the drain in the shower stall (next to the toilet) wouldn't drain, and had a few inches of standing water. The water level in the toilet lowered to almost nothing, and started to bubble.
Worst of all, the sewage ejector pump starting backing up (and smelling as you'd probably expect). Not pleasant, and not easily fixable, especially at 1AM on a Wednesday.
Within minutes, I had my wife looking up some local plumbers, while I left messages with the 4-5 most promising ones. Bert @ All Rooter was not only the first to call me in the morning, but the ONLY one to get back to me, period.
And he not only made an appointment to swing by that same day, but showed up on time. But here's where I was truly blown away - after looking at the problem, and guessing it was a bad ejector pump, he went to work.
After 4-5 minutes, Bert called me over, and showed me a filthy ball of baby wipes that had clogged the pipes. Once that was cleared out, the problem was solved - and when I reached for the checkbook, he said "no charge".
Bert could have easily replaced that pump, charged me for it, and I'd have been none the wiser. And in all likelihood, I'd have probably written a glowing Yelp review on top of it all.
And there'd have been zero chance I'd have caught it. If it were possible to give Bert more than 5 stars, I would.
He deserves it in my book. However, things being what they are, All Rooter will have to settle for my absolutely highest recommendation, my thanks, my respect, and my future business.
I called All Rooter to come out and assess a plumbing condition. They promptly returned my call and set up an appointment for the next day.
They arrived on time and were very professional as they reviewed the situation. The plumber, Bert, thoroughly explained the situation and the alternative options that I had.
While they did their work, they were very clean and respective of my home. They were a pleasure to work with and would use them again.
Bathtub was slow to drain and needed to be cleaned out. I completed the Yelp ''Request a Quote" and waited.
All Rooter was not the first to respond to my Yelp request for an estimate but because of their positive reviews I waited a few hours - and they responded. My first impression was skeptical.
My appointment time came and went and I did not hear from anyone. I sent a message via Yelp and received a prompt reply.
Bert arrived, polite and professional. He evaluated the situation and quoted a price I thought was too high.
We discussed the work and agreed on a price. Work was completed quickly and cleanly.
Two days later the sink drain in the same bathroom became slow to drain. I left a message for Bert, who responded promptly, showed up later that day and cleared the sink drain.
After a slow start, All Rooter came through and proved the reason for their positive reviews. I've given 4 stars rather than 5 due to the initial lack of response (I had to contact them to find out if they were going to show up) and high estimate.
I recommend Bert and his team and will definitely call All Rooter again when I need a plumber. When we had smelly water coming up from our laundry room floor drain late at night, Bert responded to my outreach right away.
He came out in the middle of the night/early morning to diagnose the problem which was a failed ejector pump. He came back a few hours later first thing in the morning to replace the pump.
He did so in a professional, kind and respectful manner. He explained the product and costs thoroughly.
He offered several different payment options. In addition, he was very mindful of ensuring that the repair debris was contained to the work area and left my condo in clean condition.
All Rooter is now on the top of my list for plumbing work and would definitely recommend to friends and family. It is embarrassing that when I tried to fix a clogged sink myself and end up having a snake/cable stuck in the pipe, so I called Bert for help.
Bert showed up on time, get the stuck cable out, removed the clog, and offered me advices on how to prevent the same problem from happening again. I guess sometimes you do need a professional to fix the problem.
Thanks Bert! Best pricing and service in town very professional there hydro jetting system cleaned my sewer line to brand new would definitely recommend for those bad tree roots and grease problems they made sure to answer any questions I had and would definitely recommend them to anyone who's tired of paying over priced and bad service plumbing companies give these guys a try you won't be disappointed We've been having a back up in our laundry room floor drain in part because the catch basin would not empty into the main sewer line. I thought it was a clog clos to the catch basin which I'm sure functioned as a cistern at some point in the last millennium.
In any event, I knew it was time for a plumber since all my attempts at rodding were for naught. On a Saturday, I scrounged Yelp for a sewer specialist and sent a couple of messages out via the interface.
Within 20 or so minutes, I got an email from All Rooter and we scheduled an estimate for the following Tuesday. Bert showed up on time as was promised, he listened to my tale and my theories, and told me he thought it was the main line.
After analyzing our plumbing, he said we need to look at the clean out. I knew roughly where it was located, so we started out the search.
After about 10 minutes, finally with the assist of a metal detector, the plug was found, just where I said it would be. I tell him, "I know my house." Bert was unable to open it.
He suggested that he would have to break it, but all I would have to pay for is a new plug. Voila, with a little elbow and other grease, the drain opens and we look inside.
No water flowing out, no matter how many times I flushed the (unused) toilet. Again, he says "It's the main line.
We should rod and look with the camera." Still incredulous, I say, so what if the cistern doesn't drain? Bert says, "so then you don't pay". He quotes a decent price, and I agree, let's go on with it.
Today. Now.
On the spot. Bert and his sidekick rod out the drain.
Tree roots, of course, from our 100+ year old maple up front. I sneak into the back where the cistern is, remove the cover, and voila! The cistern has drained.
Bert didn't stop there. He continued to rod and pull out roots.
He put down the camera and let me take a look. He rods out to the street and back to our main line.
He doesn't stop until he is sure we have a clear flowing drain. He suggests yearly maintenance.
However, through the camera, he identifies an additional problem. It's not something that we can do today, but we'll take care of that down the line.
The main line is clear, the cistern has drained, and I got to see it all through the camera. He and his pal clean up.
We discuss the future work and he quotes me a good price. I ask him to make sure that the laundry room drain is working.
He says, "the laundry room drains into the main line." I say, nope, it drains into the cistern. He suggests running water to see where it goes, and of course, it goes into the cistern.
Bert says, "You know your house." As a homeowner and a landlord, I keep my eye on repair and maintenance issues. I'm not afraid to get dirty or work up a sweat.
When I hire a professional, if it's not better than I can do as a rookie, it's a do over. This was not a do-over.
This is a qualified, concerned, respectful plumber who will be called back for future work. I now have a real plumber, his card, his cell, his email, and I would give him more than 5 stars if I could.
Bravo! I didn't have to get dirty or work up a sweat. And I did learn something in the process.
Best experience ever very professional great service very nice guys they were booked and still managed to find a way to squeeze me in Bert came out last minute to clean out sewer back up had my pipe clean out . he showed up on time work his ass off on some really disgusting stuff got the job done cleaned after his self very nice even asked him to do a few another things he wasn't suppose to do and didn't charge extra work out and still even worked out a good price I really RECOMMEND this professional company!! I contacted 5 highly rated plumbers on yelp to replace the wax ring on my toilet.
Bert responded the quickest, provided a very reasonable quote, and was able to fit me into the schedule right away. They arrived on time and fixed my toilet in less than 30 minutes, being sure to clean up nicely when they were done.
Nice guys, very professional. Will definitely call them again in the event of any plumbing needs.
The 5 star reviews are many, and after having used their service I now know why. Bert is a diligent, prompt, honest and hard working guy.
He did a fantastic job cleaning the drains and the catch basin (which was no easy work). He explained what was happening and what was needed in the future in detail and made sure we were satisfied with the outcome.
It's a huge relief to know we have such a great plumber nearby to keep our system running smoothly. With All Rooter it's a case of DO believe the hype! After the drastic temperatures during the polar vortex, my pipes burst.
I reached out to 15 plumbers and Bert was the quickest response and most professional. His quote felt genuine and he encouraged me to get a second opinion.
He fixed the burst and made recommendations for preventative measures for the future. I would definitely use him again.
Thank you bert, non flushing toilet , I thought it needed auger , I tried and failed . Bert came out and fixed the ejector pump in basement.
I'm very happy with response time , results , and cost . He's a Professional and I will call him again for any future plumbing issues Bert was the best.
He responded quickly to my request and was able to come out next day to help with a toilet. He was able to work within my budget too.
Highly recommend. I had a fantastic experience.
They responded quickly to my voicemail, were at my house a couple hours later, and were as friendly as could be. But more importantly, they were incredibly knowledgeable and professional.
The process was seamless and I am thrilled with the results. I highly recommend! This company is truly great.
I contacted them as well as several other plumbers for a leak I had underneath my bathtub and they were the only ones that came back with an estimate that seemed reasonable. I had 1 other plumber come to my house to asses the job and he flat out refused to do the work, complaining that there wasn't enough room for him to work.
Burt came to my house and admitted very kindly that the job was much tougher than he had expected from the picture I had sent him due to the lack of space and mentioned that the job might be more expensive that he had originally quoted and profusely apologized. But I expected it given that the other plumber had turned down the job all together.
We agreed to a new price, he went right to work and fixed it in no time! I must admit that I didn't know what to think about this company at first given that all their reviews were positive and I had never seen that before, but that's because they are really a great honest company! Hard to come by these days. I let him know that his yelp reviews were all correct and told him that I would be adding my positive review too, and he told me that he had a $50 discount for people that found him through yelp, so that was a plus! I will most certainly be contacting him again for any plumbing related problems! Thanks again Burt! Bert was awesome I had some last minute plumbing issues at my hair salon Couldn't find no one to come out same evening but thank God for All Plumbing he came thru for me last min was courteous and professional and assessed the problem got right to fixing what needed to fix no more no less Would definitely recommend All plumbing to anyone who needs and honest and effective plumber Thanks Bert Bert is an amazing plumber!!! Hands down best plumber I have ever met.
Very professional and patient. He took the time to explain how my drains and sewer line run.
He did not rush the job and explained every step of the way. I will recommend him to all my family and friends! Keep up the great work!!! Bert was quick and professional with his response to our issue.
He came out and cleared our blockage in our drain line without any issues. I would recommend All Rooter to anyone looking for plumbing and sewer line work in the city! All Rooter and Plumbing came to unclog my kitchen sink.
They were easy to get a hold of a schedule a few days out. For the service appointment, they were on time and called ahead of time to let me know of their arrival.
Bert and crew were professional, knowledgeable, and prompt. He answered my questions, warned by about other potential issues, and advised on yearly maintenance for the building.
I would contact them again for both small and large plumbing issues. Wonderful to have Bert to come out so quickly!!! Took a little time to solve the problem.
Thank you so much! Finally a plumbing company I feel like I can trust. Bert came, give his honest option and found the actual source of our issue.
We already went through two other companies (one plumbing and one waterproofing) that were useless and costly. We were having odor in our sump pump that was penetrating the whole house.
US waterproofing is one company that I wont ever recommend... they promised they could help, but did a poor job and sold us a useless solution, and then never returned my messages after they got paid.
This company and Bert on the other hand, quickly returned my calls, came promptly on time, and gave me honest opinions that weren't based on money. Bert was able to find that the neighbors sewer was blocked / broken and their sewage was leaking into our exterior drain tile system.
While there was some distance to get inside our place, it was enough to generate an odor. Again, two other companies didn't have the knowledge or ethical standards to help us.
Any other plumbing / sewer items in the future, I'll be returning to Bert and All Rooter Hydro Jetting. Bert is just AWESOME! I had a busted sewer drain and it was backing up into my garden unit.
He came out assessed the problem, explained to me exactly what the problem was as well as showed me the problem visually with the drain camera. The quote for the work that I needed done was the most reasonable one that I had received out of 4.
Bert and his team worked around my goofy work schedule and even when I missed the appointment for the inspection he was very understanding and rescheduled it for me. This is GREAT company that's gets the job done right the first time and in a timely manner.
Bert and his team cleaned up after themselves and left my unit very clean . I believe I just found my new plumber! Thanks Bert and your team for a job will done! Our kitchen drain was clogged and garbage disposal broke on a Friday night.
I called All at 9:30 on a Saturday morning and Bert was able to come out shortly after. He arrived quickly, was friendly and fixed all issues speedily.
He even cleaned out under our sink when he was done. All in all, great experience and highly recommended! Contacting Bert is the best decision I've made in a long time! I recently purchased an older home that had some rusted out pipes and clogged drains.
Another plumber came and told me I basically had to knock down all existing walls and bathroom tile in order for him to resolve my issues. I wanted a second opinion so I contacted Bert.
Bert was able to replace an old drum trap, snake my pipes and fix all of my issues WITHOUT damaging a single wall or piece of tile. He is also very friendly, polite and clean.
I am seriously amazed at the work he did for me. Don't bother calling anyone else.
Bert and his team is amazing. He accommodated my last min request in the same day.
He fixed running toilet in less than an hour. Strongly recommended Great choice! I called All-rooter & Plumbing mainly because of their reviews.
I left a message and they called back within the hour. They gave me a time slot of 5-6pm and they showed up an hour early.
When does that happen?? anyway. We went over the cost of unclogging the toilet and rodding out the main sewer line, fair prices...Bert was also able to answer a few additional questions and provided some estimates.
Definetely recommend Bert and his helper, they were quick and courteous. Service was easy to schedule via Yelp.
A bit of a delay with arrival but I understand it is very busy time at the moment. Quote was provided during the visit to assess the problem with my bathtub drain.
Professional and courteous service was provided during the same visit. Clean work, fair pricing.
Very good service overall. Bert was excellent.
What was originally thought to be a sewer problem ended up being the blocked kitchen line. By using the camera first, which showed the sewer was completely clear, Bert and his crew went through the catch basin and hydo-jetted the kitchen line.
They then pumped out the catch basin of more than 50 years worth of silt, trash and other materials. Hopefully the basement won't flood again.
Bert and his assistant came to our apartment building and was able to remove a clogged kitchen drain. Bert was diligent, professional and great to work with.
A previous company came out to our building with 5 different techs and was still unable to clear out the clogged drain. I could not recommend Bert enough, and wish we had called him initially.
All Rooter was fast and responsive. They were able to come the same day I requested an appointment.
They unclogged my kitchen sink no problem and left it cleaner than how they found it! They were extremely accommodating and helpful. Highly recommend.
Bert is really a great and knowledgeable guy - fixed my clogged tub drain in no time! And was sooo patient with all the questions I asked! Also gave me great tips on keeping the drain clear. Thank you so much Bert!! Bert is great.
He came by when he said he would, and did what he said he would do for what he said it would cost. couldn't be happier.
Bert is the best!!! Highly recommend for all your plumbing needs!! We contacted Bert on a Saturday at 10:30am after our toilet exploded and Bert arrived by 12:30. He was able to identify my problem as a broken sewer main outside with his camera equipment.
Bert replaced the line at a fair price, on time, and without a mess. Thank you Bert you saved us!!!! Sheryl and Jim Ryan They were so responsive and quick to respond to my estimate as well as sending someone out.
Bert was amazing and helped us relocate a gas line so our oven would fit better. In the process, he discovered that our building had a gas leak, which we would probably would have not even noticed.
Cannot thank him enough. We will definitely be calling him for all our future plumbing needs.
These guys are gorgeous, very professional. Bert is the best, he solved my problem within 8mins(accurate counting time).
He arrived exactly at the appointment time. He helped me check the sewers and the mashing machine, turning out find a metal screw.
Hard to believe, he charged no fee! I am very grateful for his help, saving me 800 bucks! Best service so far. Been meaning to write this for months! Sorry about the delay.
My husband and I bought a house without knowing the horrors waiting for us under the concrete in the basement. When the sewer started backing up we called one company that didn't seem to have the time for us.
Bert came and found a horribly broken sewer line. He ended up replacing 25 feet of sewer line, installing a back flow valve and a discharge pump, and fixing the (surprise) illegal pipework the previous owners had left under the floor.
It was a huge job, but Bert and his crew worked efficiently and expertly even with the unforeseen complications and for a fair price. The whole crew was accommodating and friendly and had no problem working around our then 6 month old twins.
We have had a few heavy rains since then and everything has worked beautifully. We will definitely be using them again for any plumbing needs! What a positive experience! It's no wonder there are so many high reviews.
We had a major issue with the main sewer line and are very happy and pleased to connect with Bert. Work had to be done both inside and outside our home.
The indoor work required cutting though tile and jack-hammering through the concrete floor to get to the area where the house connects to the main line. Yikes! Bert and assistant Brendan fully protected the surrounding area, but more than that, when this extensive work was complete the area was spotless.
Bert was timely and communicated all of the issues fully. And we believe the pricing for the job was very fair.
Everything was handled quickly and professionally, even with the city inspections. We highly recommend Bert and All Rooter should you have any drain or sewer issue.
Juan was quick to call back and schedule a time to come out on the same day after I was out from work. Juan and his coworker worked quick and very complete.
Very satisfied! Bert is kind and thoughtful and does good work, all the 5 star reviews are well earned! We were closing on a house and needed an honest plumber to tell us about a sewer line that was rife with problems. The seller's plumber was continually lying about work that he said was done and every time we asked Bert to confirm the other plumber's work, the other plumber had not done the work.
I was grateful to Bert for his availability and patience with the tumultuous process we had up to our house purchase/closing. He made multiple trips to scope the sewer line (oh, the drama!) and were thankful to have him on our side.
When we finally got to the point that we were either going to get the house or not because of the communication problems around the sewer line, Bert stepped in and said he could do all the work needed for a set amount. We trusted him and bought the house, and we're so glad we did both! The execution of the work done by Bert was professional and prompt.
Bert lets you know when he's going to be somewhere, and he follows through (so rare in any business!). Bottom line: Bert is the kind of person you can count on to do stellar work and to get the job done right.'''.
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