Badger Plumbing

The feedback on Badger Plumbing reveals several consistent themes. Positive aspects that emerged from the reviews include:Excellent Service and Communication: Many customers noted the quick response times and clear communication from the staff, particularly Mike and Tom. Their ability to answer calls promptly, often late at night or on weekends, has been a significant factor in customer satisfacti... Read more

The feedback on Badger Plumbing reveals several consistent themes. Positive aspects that emerged from the reviews include:Excellent Service and Communication: Many customers noted the quick response times and clear communication from the staff, particularly Mike and Tom. Their ability to answer calls promptly, often late at night or on weekends, has been a significant factor in customer satisfaction.Professionalism and Skill: Reviewers frequently described the team as professional and knowledgeable. Many reported that the plumbers provided effective solutions to a variety of plumbing issues, often going beyond the standard expectations. The skill level of Mike and Tom is especially highlighted, with several customers feeling confident in their expertise.Reasonable Pricing: Numerous reviews emphasized that Badger Plumbing offered competitive and fair pricing. Customers felt they received good value for the quality of service provided, making them likely to recommend the company to others.Flexible and Accommodating: The ability of the plumbers to adjust their schedules and accommodate urgent requests was repeatedly praised. Many customers had instances where urgent repairs were addressed promptly, which reinforced their trust in the company.Repeat Business and Recommendations: Many satisfied customers expressed intentions to use Badger Plumbing for future needs and to recommend the service to friends and family, indicating a high level of customer loyalty. However, there were a few negative experiences that stand out, primarily centered around:Inconsistency in Service Quality: A small number of reviews mentioned dissatisfaction with the service provided by less experienced staff. One customer reported a particularly frustrating experience where a rookie staff member took an excessive amount of time to fix a relatively straightforward issue. This contrast in service quality has the potential to deter some customers if not addressed.Follow-Up Issues: One review pointed out that a plumbing job did not hold up as expected and noted a lack of support from the company for the follow-up fix. This highlights the need for consistency in service quality and accountability for the work completed. In summary, Badger Plumbing enjoys a robust reputation for exceptional service, skillful technicians, and fair pricing, while also facing challenges in maintaining quality across all staff members. The positive sentiment predominates, making it a company with potential for continued growth and customer satisfaction if they can address occasional inconsistencies. Read less