May

The reviews indicate several critical areas of concern for May's Plumbing & Contracting. Firstly, communication appears to be a significant weakness. Customers report difficulty in reaching the service provider and receiving updates on ongoing projects, leading to frustration and a sense of neglect. This lack of engagement contributes to an overall negative customer experience. Secondly, the qual... Read more

The reviews indicate several critical areas of concern for May's Plumbing & Contracting. Firstly, communication appears to be a significant weakness. Customers report difficulty in reaching the service provider and receiving updates on ongoing projects, leading to frustration and a sense of neglect. This lack of engagement contributes to an overall negative customer experience. Secondly, the quality of work performed has received considerable criticism. Several reviewers noted that the plumbing issues were either inadequately addressed or led to further complications, such as leaks and damage to property. The inadequacies in installed plumbing, particularly concerning safety features (like missing valves), raise serious concerns about the competency and attention to detail exercised by the contractor. Moreover, the billing practices have been a contentious issue, with clients mentioning that they were charged the full amount despite incomplete services. This has led to feelings of deception, particularly emphasized by the reference to a young clientele who felt vulnerable to being taken advantage of. The emotional tone in the reviews conveys a blend of disappointment, anger, and distrust. Customers express a strong desire for accountability and rectification, with mentions of unresolved financial disputes following poor service delivery. Overall, the reviews suggest that unless significant improvements are made in communication, quality of work, and customer service, May's Plumbing & Contracting may struggle to retain its clientele or gain new customers in the future. Read less