Mattex
3.0 /5 (65 Reviews Analyzed)
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FollowWorkman Score
77.5/100
Based on
118 reviews analyzed
Angi
Thumbtack
Google
Score Data Quality
Strong evidence
All dimensions well covered
Overview of Company Customer Sentiment Analysis in March
The sentiment surrounding Mattex's services is predominantly negative, with a significant focus on disorganization and poor communication. A customer expressed frustration over a last-minute cancellation for an oven installation, highlighting inconsistency between what was promised and what was delivered. Despite acknowledging the company's availability for electrical work, the customer's experien... Read more
Services Offered Verified by Business
Bathtub installation
Bathtub repair
Drain installation
Drain repair
Electric inspection
Electric installation or replacement
Electric panel installation
Electric panel repair
Electric repair
Wire installation
Wire repair
Faucet installation
Faucet repair
Garbage disposal repair
Gas line installation
Gas line repair
Generator installation
Generator repair
HVAC installation or replacement
HVAC system repair
HVAC system maintenance
Light fixture installation
Light fixture repair
Outlet installation
Outlet repair
Plumbing inspection
Plumbing installation or replacement
Plumbing repair
Shower installation
Shower repair
Sink installation
Sink repair
Toilet installation
Toilet repair
Water heater repair
Water pipe installation
Water pipe repair
Workman Score
- Price-friendly
50%
- Professionalism
30%
- Experience
40%
- Completion
20%
Overview of Company Customer Sentiment Analysis in March
The reviews for Mattex indicate a strong sentiment of dissatisfaction from customers, primarily stemming from issues related to service reliability and customer service interactions. Specifically, the review provided describes a situation where a customer arranged for the installation of a wall oven but encountered severe miscommunication. After initially agreeing to the service and timing, the co... Read more