Colbert Harold R II Plumbing & Heating

The reviews for Colbert Harold R II Plumbing & Heating present a mixed sentiment, showcasing stark contrasts in customer experiences. Some reviews praise the company's ability to complete challenging plumbing tasks efficiently and fairly, highlighting the professionalism and honesty of certain staff members such as Rick. Customers appreciated timely appointments and decent rates for services rende... Read more

The reviews for Colbert Harold R II Plumbing & Heating present a mixed sentiment, showcasing stark contrasts in customer experiences. Some reviews praise the company's ability to complete challenging plumbing tasks efficiently and fairly, highlighting the professionalism and honesty of certain staff members such as Rick. Customers appreciated timely appointments and decent rates for services rendered. However, a significant portion of the feedback indicates frustration with pricing strategies, perceived lack of professionalism, and unsatisfactory follow-up on previous service issues. Complaints about communication, high markups on parts, and perceived arrogance suggest that the customer service experience is an area in need of improvement. Overall, while there are satisfied customers who commend the quality of work, recurring mentions of poor service and inadequate responses to issues indicate a need for improved customer relations and service consistency. Read less