All Pro Heating AC Plumbing

The reviews show a stark contrast in customer experiences with All Pro Heating AC Plumbing. Positive feedback centers around the quality of the workmanship and the demeanor of the employees. Customers noted that technicians were polite, professional, and attentive, particularly in their handling of HVAC installations. Specific praise was given to specific staff members, indicating that their custo... Read more

The reviews show a stark contrast in customer experiences with All Pro Heating AC Plumbing. Positive feedback centers around the quality of the workmanship and the demeanor of the employees. Customers noted that technicians were polite, professional, and attentive, particularly in their handling of HVAC installations. Specific praise was given to specific staff members, indicating that their customer service skills positively influenced the overall experience. On the other hand, multiple negative reviews highlighted severe issues with transparency in pricing and communication. Customers reported feeling misled by the pricing structure, with unexpected fees for services and lack of clarity in initial quotes leading to surprise charges that significantly exceeded their expectations. These customers expressed a lack of trust in the quotes provided and frustration over the company's billing practices. Communication lapses were also a common theme, with several reviewers noting that their requests for follow-up went unanswered, which exacerbated their frustrations. The reviews explicitly called out the owner Read less