Double J Property Solutions

Across the reviews, a pattern of dissatisfaction emerges prominently. Customers point out that the initial engagement with Double J Property Solutions seemed promising, but ultimately, they were let down by the quality of work performed and the lack of follow-through on commitments. Jonathan was frequently mentioned as the primary contractor responsible for the installations, with numerous reviewe... Read more

Across the reviews, a pattern of dissatisfaction emerges prominently. Customers point out that the initial engagement with Double J Property Solutions seemed promising, but ultimately, they were let down by the quality of work performed and the lack of follow-through on commitments. Jonathan was frequently mentioned as the primary contractor responsible for the installations, with numerous reviewers highlighting his tardiness and unprofessionalism. Key issues included:Poor Work Quality: Multiple reviewers commented on the perceived inadequacy of the work completed, particularly concerning drainage systems that did not function correctly, leading to ongoing problems like water pooling. There were also mentions of installation practices that appeared hurried and incomplete.Lack of Responsiveness: A consistent grievance among users was the lack of communication from Jonathan after the initial job. Reviewers reported that their calls, texts, and emails went unanswered, leaving them feeling frustrated and ignored when problems arose after the installation.Inconsistent Follow-Up: Customers expressed disappointment due to the failure to follow up after the work was done, particularly when issues started to appear shortly after installation. The expectation of ongoing support was unmet, leading to an erosion of trust.Reputational Concern: The reviews suggested a broader concern about the company's reputation, referencing negative feedback observed on other platforms such as Facebook Marketplace and Next Door. This raised red flags for potential customers considering their services.Overall Recommendation: The collective sentiment across all reviews strongly advises potential clients to avoid hiring Double J Property Solutions to prevent regret and financial loss stemming from their negative experiences. Recomendations leaned towards seeking more reputable and accountable contractors for similar services. Overall, these findings suggest substantial room for improvement in service quality, communication, and customer care for Double J Property Solutions. Read less