Center Guard Plumbing

The reviews for Center Guard Plumbing reveal distinct patterns in customer experiences, showcasing both positive and negative sentiments:Unethical Practices and Poor Communication: A recurring theme among many reviews is the perception of unethical behavior, particularly regarding additional charges that customers feel are unwarranted. Instances where technicians asked for upfront payments or extr... Read more

The reviews for Center Guard Plumbing reveal distinct patterns in customer experiences, showcasing both positive and negative sentiments:Unethical Practices and Poor Communication: A recurring theme among many reviews is the perception of unethical behavior, particularly regarding additional charges that customers feel are unwarranted. Instances where technicians asked for upfront payments or extra service fees without proper explanation caused frustration among clients. Many customers report deceptive practices, such as not providing the services covered by their home warranty or intentionally prolonging the process to increase costs.Inconsistency in Service Quality: While some customers had positive experiences with specific technicians (e.g., John R, Josh), others reported being assigned incompetent or rude technicians. This inconsistency in skills and customer service led to mixed feelings about the overall quality of work. Instances where jobs were inadequately completed and required follow-ups or additional work highlight a gap in service reliability.Delays and Lack of Responsiveness: Numerous reviews mention significant delays in service appointments, lack of follow-through on promised callbacks, and poor customer service interactions. Customers expressed frustration when reaching out for assistance or clarification on service issues, with responses being unhelpful or dismissive. This lack of responsiveness contributed to a negative experience and left many feeling unsupported.Diverse Technicians Read less