MJN Plumbing

In the review provided, the customer shares a very negative experience with MJN Plumbing, specifically highlighting an incident with their technician, Paul. The customer's frustration emerges from two main aspects: first, the fact that Paul mismanaged a personal matter (using the bathroom) and then compounded the issue by clogging the toilet. The expectations for even basic services, such as unclo... Read more

In the review provided, the customer shares a very negative experience with MJN Plumbing, specifically highlighting an incident with their technician, Paul. The customer's frustration emerges from two main aspects: first, the fact that Paul mismanaged a personal matter (using the bathroom) and then compounded the issue by clogging the toilet. The expectations for even basic services, such as unclogging a toilet, were not met, leading to the decision to terminate the service prematurely. The language used in the review indicates a strong sentiment of anger and disappointment, with the reviewer explicitly stating their desire to award zero stars. This indicates a feeling of betrayal in the service they received, reinforcing the notion that the customer felt that their trust was misplaced. Common themes in this review point to concerns about the professionalism of the staff and the ability to perform fundamental tasks reliably. Such experiences can significantly impact the company's reputation if they are indicative of broader operational issues within MJN Plumbing. Read less